Supervisor Affiliate & KOL Specialist at PT. Show and Idol Niaga (2025-07 – 2026-03)
- Searched for, selected, negotiated with, and managed relationships with affiliate creators on Shopee and TikTok, ranging from Nano to Mega influencers based on brand criteria.
- Provided insights and recommendations on creator criteria, product selection, and marketing strategies to the brand.
- Guided, monitored, mentored, and provided direction to team members to achieve campaign objectives.
- Served as the liaison between the team, the brand, and the company owner to ensure effective communication.
- Prepared daily, weekly, and monthly performance reports.
- Monitored sample shipments and tracked delivery status to ensure creators received products on time.
- Tracked creators' performance and identified high-performing affiliates for continued collaborations, particularly for double-date and payday campaigns.
Affiliate Specialist at PT. Winup Ecommerce International (2024-10 – 2025-03)
- Found and managed influencers who helped increase sales through affiliate content.
- Tracked influencer performance and built strong relationships for long-term collaborations.
- Recruited KOLs (influencers) who matched the brand identity and target audience on TikTok and Shopee.
- Monitored campaign performance using key metrics such as GMV (Gross Merchandise Value), views, clicks, and conversion rates.
- Collaborated closely with the e-commerce admin team to align campaign strategies and business objectives.
- Built and maintained long-term relationships with KOLs to support future marketing campaigns.
Affiliate Specialist at PT. Success New Star Ecommerce (2024-07 – 2024-09)
- Searched for, identified, and selected KOLs and influencers aligned with the target market and brand identity.
- Designed KOL campaign strategies, including content planning, platform selection (such as TikTok), and publication schedules.
- Managed KOL campaigns from start to finish, ensuring all content complied with the campaign brief.
- Negotiated compensation, collaboration terms, and campaign budgets with KOLs and influencers.
- Monitored campaign performance by tracking engagement, reach, and the overall impact on sales.
Administration Officer at PT. SCM Indonesia (2017-05 – 2023-09)
- Created receipts using SAP.
- Scanned documents and sent emails to customers who received electronic billing.
- Prepared and shared collectors' schedules for customer billing activities in the Jabodetabek area.
- Received collectors' reports and recorded the results in SAP using receipts signed by customers.
Administration Officer at PT. Austasia Food (2014-09 – 2017-04)
- Separated documents for customers and company archives.
- Created invoices and receipts using SAP.
- Recorded claims from distributors and submitted them to the accounting team.
- Scanned billing documents, sent them via email to distributors across Indonesia, and mailed the original documents when required.
- Filed and archived documents according to month and date.
Administration Staff at KLink Accessories Shop Roxy Mobile Center (2014-03 – 2014-08)
- Prepared inventory reports of incoming and outgoing stock to ensure product availability in the store.
- Received reports from collectors regarding billing and product deliveries.
- Carefully prepared products for delivery to customers throughout the Jabodetabek area.
- Created invoices and receipts to streamline the administrative process.
- Served customers and assisted them with purchasing accessories in the store.
Marketing Staff at PT. Best Profit Futures (2013-02 – 2013-08)
- Contacted potential customers from databases provided or gathered by the company.
- Made phone calls, sent emails, and communicated with prospective clients through chat.
- Arranged in-person or virtual meetings with potential clients to discuss products in detail.
- Adjusted meeting times and locations according to clients' preferences.
- Gave presentations and explained futures products, including potential returns, risks, and how they worked.
- Answered questions and provided clear information about the investment instruments offered.
- Guided clients throughout the transaction process, from account creation to completing futures contract documents.
- Ensured clients understood all transaction procedures and assisted them when issues arose during the process.
Call Center Agent at PT. Telkom Indonesia (2011-04 – 2012-09)
- Offered TelkomVision, a paid TV product from Telkom, to customers by persuasively explaining its benefits and features.
- Confirmed customer complaints and ensured that technicians repaired telephone issues in a timely manner.
- Reported customer information through the company-provided portal to ensure that customers received effective solutions and satisfaction.
- Received customer complaints and feedback with a friendly approach and provided effective solutions.
Shopkeeper/Cashier at Cahaya Baru Departement Store (2009-09 – 2011-02)
- Checked stock and displayed sales items to provide an interesting shopping experience for customers.
- Provided complete information about the products being sold and appropriate recommendations according to customer needs.
- Received payments from customers.
- Made daily reports for admin staff to maintain the smooth running of the administrative process.