Antonia Devani

Former Operation Management Trainee with 1 year of experience in people operations, performance management, and HR administration across retail and corporate environments. Improved people productivity by 12% within 1 quarter; managed 300+ employee database. Professionally exposed to onboarding process, employee relations, and Indonesian labor regulations; with a focus on strengthening HR process and creating high-performing workplace.

• Operation Management Trainee (OMT) at Kawan Lama Group (2025-09 – 2026-04)
• Designed and delivered 3 training programs focused on product knowledge and sales capability development, improving people productivity by 12% (Q1 2026).
• Analyzed KPI performance to identify skill gaps and implement improvement strategies for 3 store teams with total of salespeople,on, contributing to 15% sales growth (Q1 2026).
• Developed product display and digital marketing strategies, driving 15% sales growth for 2 products in 1 month.
• Human Capital Business Partner Intern at Astra Credit Companies (Berijalan) (2025-02 – 2025-06)
• Managed operational data for 300+ telemarketing agents in HRIS, ensuring 100% documentation accuracy.
• Assessed telemarketing certification roleplays, supporting assessment processes with 100% on-time completion.
• Liaised with Project Manager to execute 3 internal events attended by senior leaders and 200+ employees.
• Assistant Psychologist Intern at Pulih at the Peak (2024-03 – 2024-05)
• Improved counseling service documentation to support clearer client understanding and follow-up processes.
• Coordinated with 8 of Jakarta's social communities to support seminar planning and outreach.
• Assisted 2 psychologists in delivering a mental health seminar attended by 50 participants.
• Experiential Learning Facilitator Freelance at Wit Gedhang Consulturement (2024-04 – 2025-04)
• Managed teams through training and development programs involving 35+ employees.
• Facilitated 10+ competitive training challenges focused on teamwork values and collaborative roles.
• Supported participant engagement, resulting in 80% understanding of collaborative roles post-session.

Bachelor of Psychology in Psychology – Sanata Dharma University (2021-08 – 2024-12)