Bagus Saputro

29 years of experience in Hotel Industry, with a strong visual sense, excellent business communications and writing skills and the ability to translate marketing ideas and concept across all organizational levels.

Experience start from zero (staff Concierge) step by step till Managerial level.

Experience for Pre Opening Hotels, set up Materials, Man Power, SOP etc. A strong leader and team player, adept at supporting team members to achieve personal and professional goals. Prefer with Hotel or POS System (VHP, Power Pro, Emerald, Pixies, Expert System, Big System / DSI)

General Manager - Kyriad Hotel Arra Cepu, Blora (Artotel Group) - Cepu, Blora

(2024-03)

Maintenance Hotel Operation and Hotel Revenue

General Manager - New Puri Garden Hotel Semarang - Semarang

(2023-11 - 2024-03)

Maintenance Hotel Operation and Hotel Revenue

General Manager Reliever - Hotel Manyar Banyuwangi - Re Opening Votel Manyar Hotel Banyuwangi (Azana Hospitality) - Banyuwangi

(2023-04 - 2023-10)

Responsible for Operational and Revenue Hotel

• Set up Re Opening Hotel from Project
• Recruitment Staff for Re Opening
• Set up Budget for Opening (Rate, Strategy and SOP)
• Monitoring Daily Hotel Operation
• Monitoring Expenses

General Manager Reliever - Hotel Indraloka Temanggung - Re Opening Front One Resort Indraloka Temanggung (Azana Hospitality) - Temanggung

(2022-12 - 2023-03)

Responsible for Operational and Revenue Hotel

• Set up Re Opening Hotel from Project
• Recruitment Staff for Re Opening
• Set up Budget for Opening (Rate, Strategy and SOP)
• Monitoring Daily Hotel Operation
• Monitoring Expenses

General Manager - The Azana Hotel Airport Semarang - Managed by Azana Hotels and Resort - Semarang

(2020-12 - 2022-11)

Responsible for Revenue and Operational

• Monitoring Daily Hotel Operation
• Monitoring Expenses
• Set Up Operational Expenses during Pandemi Situation

General Manager Reliever (Set Up) - Front One Boutique Tugumuda Semarang - Managed by Azana Hotels and Resort - Semarang

(2019-11 - 2020-11)

Responsible for Set Up New Hotel

• Set up Pre Opening Hotel from Project
• Recruitment Staff for Opening
• Set up Budget for Opening (Rate, Strategy and SOP)
• Monitoring Daily Hotel Operation
• Monitoring Expenses

General Manager Reliever (Set Up) - Front One Boutique Tugumuda Semarang - Managed by Azana Hotels and Resort - Semarang

(2019-11 - 2020-11)

Achievements

• Increase Occupancy from January to Juli Average 45%
• Increase Revenue from January to Juli 2020

General Manager - Front One Hotel Purwodadi - Managed by Azana Hotels and Resort - Purwodadi

(2016-12 - 2019-10)

Responsible for Operational and Revenue Hotel

• Set up Pre Opening Hotel from Project
• Recruitment Staff for Opening
• Set up Budget for Opening (Rate, Strategy and SOP)
• Monitoring Daily Hotel Operation
• Monitoring Expenses

General Manager - Front One Hotel Purwodadi - Managed by Azana Hotels and Resort - Purwodadi

(2016-12 - 2019-10)

Achievements

• Increase Occupancy from 2017, 2018 and 2019
• Increase Revenue from 2017, 2018, and 2019

Operation Manager (Front Office, Housekeeping and Engineering) - Horison NJ Hotel Semarang (Kota Lama) - Semarang

(2015-12 - 2016-12)

As Operation Manager for Hotel I had multiple responsibilities:

• Responsible for Operation Daily Department (Front Office, Housekeeping & Engineering)
• Responsible for Daily Revenue Rooms
• Monitoring for Daily operation machine for Engineering (Genset, Water Treatment, Water Pump, Electrical Function)
• Monitoring Expenses for Rooms Department special for Energy Expenses
• Make standard operation with certivicate operation all Equipment / Machine

Operation Manager (Front Office, Housekeeping and Engineering) - Horison NJ Hotel Semarang (Kota Lama) - Semarang

(2015-12 - 2016-12)

Job Responsibilities

• Report daily to GM and Director
• Maintenance daily operation for Room Department
• Maintenance daily Room Revenue
• Weekly Sales Call / Trip / Visit client
• Controlling Daily OTA

Operation Manager (Front Office, Housekeeping and Engineering) - Horison NJ Hotel Semarang (Kota Lama) - Semarang

(2015-12 - 2016-12)

Achievements

• Achievement for Growth Occupancy from Month to Date
• Achievement all certivicate operational for Machine / Equipment

Hotel Manager - Meotel Hotel Kebumen by Dafam Hotel Management - Kebumen

(2015-05 - 2015-12)

Preparing Opening Hotel Set Up until running 3 Months. Communication with Project about set up all materials. Set up Man Power

Hotel Manager - Meotel Hotel Kebumen by Dafam Hotel Management - Kebumen

(2015-05 - 2015-12)

Achievements

• Running well opening Hotel start from Project
• After Opening Hotel can get revenue without operational cash from Company
• Make standart safety for Hotel Project
• Set up OTA

Hotel Manager - d'Season Premiere Hotel Jepara - Jepara

(2014-05 - 2015-05)

Set up Pre Opening Team for d'Season Hotel. Set up Market Plan for new Hotel at Jepara. Set up OTA

Front Office Manager - Best Western Star Hotel Semarang - Semarang

(2013-02 - 2014-05)

Managed Front Office Department. Monitoring daily operational all section (Operator, Reservation, Reception, Bussiness Center, Concierge). Controlling Daily OTA & Reservation

Front Office Manager - Best Western Star Hotel Semarang - Semarang

(2013-02 - 2014-05)

Achievement

• Increase MTD Occupancy
• Increase MTD ARR

D III Hotel - Hotel Management - Stiepari Semarang (1996 - 1996)

High School - SMAN 1 Pemalang (1993 - 1993)

Junior High School - SMPN 1 Pemalang (1990 - 1990)

Primary School - SDN 6 Pelutan (1987 - 1987)