Bilal Caesario

Experienced professional in the general insurance industry with a strong background in policy processing and administrative operations, including policy issuance, endorsement, renewal, data verification, and documentation control. Skilled in managing end-to-end policy administration with high attention to detail, accuracy, and compliance with company standards. Known for being organized, reliable, and adaptable, with proven ability to collaborate with cross-functional teams to ensure smooth workflow, timely processing, and consistent service quality.

Policy Processing - PT Asuransi Untuk Semua

(2025-01)

• Responsible for processing insurance policy applications, including new issuance, changes (endorsement), reinstatement, and cancellation of policies. Ensure all applications are complete and accurately reviewed, with all required information properly verified before processing.
• Maintain and update policy records to reflect insured party specifications and changes in accordance with company guidelines and underwriting requirements.
• Handle compilation and analysis of lapsed policies to determine eligibility for reinstatement based on company policies. Process policy cancellations as requested by authorized agents and ensure proper documentation is completed. Maintain accuracy and integrity of insurance records through thorough verification and updates in the system.
• Responsible for data transcription and entry into internal systems and worksheets to support accurate record-keeping, reporting, and operational efficiency.

Policy Processing - PT Avrist General Insurance

(2022-01 - 2025-01)

• Process insurance policy applications, including new issuance, amendments, reinstatements, and cancellations in accordance with company procedures and underwriting guidelines.
• Review insurance applications to ensure all required fields are accurately completed and supported by proper documentation. Compile and update policy change data, and revise policy records to reflect insured party specifications and contractual requirements.
• Monitor and analyze lapsed policies to determine eligibility for automatic reinstatement based on company policies. Process policy cancellations as requested by authorized agents, ensuring proper documentation and approvals are obtained. Maintain and verify the accuracy and integrity of insurance records through regular checks and updates.
• Transcribe and input policy data into worksheets and computerized systems to ensure accurate record-keeping, reporting, and efficient operational processing.

Cyber & Computer Security - Universitas Pamulang (2017-01)

Network Security - Universitas Pamulang (2016-01)