Operational Tour - PT. Megah Buana Laena Persada
- Make the Product tour International Or domestic
- Hotel Reservation International & Domestic
- Quatation Tour International & Domestic
- Managed Inquiry Domestic tour & International Tour
- JR Pass & Eurail reservation
- Make the poiwer point to Presentation with the Client
- International Handling airport & Domestic
- Document Services
- Counter staff handling
- Check the Ticket International & Domestic
Tour Consultant - PT. Indah Wisata Tour and Travel
- Make the Product tour International Or domestic
- Hotel Reservation International & Domestic
- Quatation Tour International & Domestic
- Managed Inquiry Domestic tour & International Tour
- JR Pass & Eurail reservation
- Make the poiwer point to Presentation with the Client
- International Handling airport & Domestic
- Document Services
- Counter staff handling
- Check the Ticket International & Domestic
Tour Counter Europe Division - PT. Smailing Tour and Travel
- Make the Product tour International Or domestic
- Hotel Reservation International & Domestic
- Quatation Tour International & Domestic
- Managed Inquiry Domestic tour & International Tour
- JR Pass & Eurail reservation
- Make the power point to Presentation with the Client
- International Handling airport & Domestic
- Document Services
- Counter staff handling
- Check the Ticket International & Domestic
Product and Quotation Moslem Tour - Abhinaya Tour And travel
- Make the Product tour International Or domestic
- Hotel Reservation International & Domestic
- Quatation Tour International & Domestic
- Managed Inquiry Domestic tour & International Tour
- JR Pass & Eurail reservation
- Make the poiwer point to Presentation with the Client
- International Handling airport & Domestic
- Document Services
Legal Administration Staff - PT. Melia Onasis
- Processed building permits (IMB)
- Managed Building Approval Permits (PBG)
- Handled land tax (PBB) transfer and ownership changes
- Communication With the government to Building Permit
- Handle Property Tax
- Land and building Right Acquisition Tax
- Subdivision of Certificate
- Residential Zoning
- Preparing For Home Loan
- Supervised the implementation of Standard Operating Procedures (SOPs) related to environmental security, cleanliness, and operational standards within the residential area.
- Monitored and inspected hardscape, softscape, and renovation projects to ensure compliance with approved drawings and technical specifications.
- versaw the construction and maintenance of hardscape elements, including pedestrian walkways, park benches, natural stone ornaments, fountains, gazebos, plant pots, and other landscape facilities.
- Conducted Unit Handover and Building Handover (BAST) processes, ensuring all documentation and procedures were completed accurately.
- Performed collection and monitoring of Environmental Management Fees (IPL) from residents and property owners.
- Recorded, monitored, and prepared reports on customer complaints related to unit defects, repair progress, security issues, waste collection, clean water distribution, and other operational matters.
- Coordinated daily activities with field staff, contractors, and service providers to ensure smooth estate operations.
- Prepared weekly and monthly Estate Management reports, including operational performance and maintenance activities.
- Ensured all handover processes were carried out in accordance with company policies and established procedures.
- Established and maintained effective communication with local government authorities, including district (Kecamatan) and village (Kelurahan) offices, as well as community leaders (RT/RW), to support project operations and community relation
- Coordinated with local stakeholders and community representatives regarding project activities, environmental issues, permits, and neighborhood concerns to ensure smooth project implementation.
Leader Sales & Operation Senior Staff - PT. SURPRISE INDONESIA
- Make the Product tour International Or domestic
- Hotel Reservation International & Domestic
- Quotation Tour International & Domestic
- Communication with Wholesale
- Reservation tour
- Managed Inquiry Domestic tour & International Tour
- JR Pass & Eurail reservation
- Make the power point to Presentation with the Client
- Sales support Tour International & Domestic & Umrah Packages
- International Handling airport & Domestic
- Document Services
- Provided travel information, tour briefings, and assistance regarding itineraries and travel requirements. Check the Ticket International & Domestic
- Handling airport
- Visa Services
- Coordinated domestic and international tour arrangements, including transportation, accommodation, meals, attractions, and tour guides.
- repared tour itineraries, travel documents, vouchers, rooming lists, and operational files.
- Liaised with airlines, hotels, transport providers, restaurants, and local suppliers to ensure smooth tour operations.
- Monitored tour execution and resolved operational issues before and during travel.
- Managed booking confirmations, amendments, cancellations, and special customer requests.
- Conducted cost calculations and coordinated with suppliers to obtain competitive rate
- Prepared operational reports and maintained tour databases and records
- Assisted tour participants throughout the travel program and ensured customer satisfaction.
- Promoted and sold domestic and international tour packages to individual and corporate clients.
- Developed and maintained relationships with customers, travel agents, schools, government institutions, and corporate accounts
- Prepared tour quotations, proposals, contracts, and customized travel packages based on client requirements.
- Negotiated pricing and service arrangements with clients and suppliers.
- Monitored market trends, competitor activities, and customer preferences to identify new sales opportunities.
- Maintained accurate sales records and prepared regular sales performance reports.
