Dikdik Eka Saputro

Senior Quality Leader with 15+ years of experience in QMS, Compliance & Continuous Improvement across multinational manufacturing environments. Expertise in ISO 9001, ISO 37001, ISO 14001, SMK3, TKDN, and SNI certifications with proven track record in process optimization, regulatory compliance, and operational excellence.

Management Representative

PT Bonna Indonesia (2021-09 – Present)

Senior Quality Leader responsible for QMS oversight, compliance management, and continuous improvement initiatives.

• Reduced End of Manufacturing Report (EMR) preparation time by 75% through workflow analysis and IT collaboration, accelerating customer response and satisfaction.
• Cut required forms by 50% via process merging and streamlining, minimizing administrative overhead and enhancing efficiency.
• Assessed QMS effectiveness, formulated improvement recommendations, and led implementation to drive continuous enhancement.
• Designed and launched QROS (Quality Report Organizing System) and EDIS (Employee Database Integrated System), optimizing data management and reporting.
• Acquired ISO 37001 : 2016 certificates and ensuring full regulatory compliance.
• Acquired TKDN(S) and SMK3 certifications, ensuring full regulatory compliance and facilitating business expansion.

Operations Manager

PT Entec Electric Indonesia (2019-05 – 2021-08)

Operations Manager overseeing end-to-end operations across Production, QC, Warehouse, ISO, and HSE functions.

• Acquired TKDN (S), S-PLN, and SMK3 certifications, ensuring full regulatory compliance and facilitating business expansion.
• Directed end-to-end operations across Production, QC, Warehouse, ISO, and HSE, achieving streamlined processes and performance gains.
• Analyzed Management System effectiveness and proposed targeted enhancements for operational optimization.
• Collaborated with IT to develop QROS, AIMS (Asset Integrated Management System), and WEIS (Warehouse E-Mapping Integrated System), improving asset tracking and inventory accuracy.

Management System / QMS Manager at PT Dwi Indah (2018-05 – 2018-12)

Quality Management System Manager responsible for ISO certifications and compliance management.

• Spearheaded multiple ISO 9001:2015 certifications and additional acquisitions (C-TPAT, SNI, CE, RoHS), elevating company standards.
• Mapped workflows into SOPs, analyzed customer data to devise action plans, and managed external audits for seamless compliance.
• Maintained certifications, performed risk assessments, and centralized document control across departments.
• Led internal audits, management reviews, and handled third-party inspections to mitigate risks and ensure audit readiness.

Management System / QMS Manager at PT Sahabat Medika Utama (2016-02 – 2017-04)

Quality Management System Manager responsible for ISO certifications and compliance management.

• Spearheaded multiple ISO 9001:2015 certifications and additional acquisitions (C-TPAT, SNI, CE, RoHS), elevating company standards.
• Mapped workflows into SOPs, analyzed customer data to devise action plans, and managed external audits for seamless compliance.
• Maintained certifications, performed risk assessments, and centralized document control across departments.
• Led internal audits, management reviews, and handled third-party inspections to mitigate risks and ensure audit readiness.

Management System / QMS Manager at PT Irawan Prima Utama (2013-06 – 2015-10)

Quality Management System Manager responsible for ISO certifications and compliance management.

• Spearheaded multiple ISO 9001:2015 certifications and additional acquisitions (C-TPAT, SNI, CE, RoHS), elevating company standards.
• Mapped workflows into SOPs, analyzed customer data to devise action plans, and managed external audits for seamless compliance.
• Maintained certifications, performed risk assessments, and centralized document control across departments.
• Led internal audits, management reviews, and handled third-party inspections to mitigate risks and ensure audit readiness.

Management System / QMS Manager at PT Star Comgistic Indonesia (2011-08 – 2013-06)

Quality Management System Manager responsible for ISO certifications and compliance management.

• Spearheaded multiple ISO 9001:2015 certifications and additional acquisitions (C-TPAT, SNI, CE, RoHS), elevating company standards.
• Mapped workflows into SOPs, analyzed customer data to devise action plans, and managed external audits for seamless compliance.
• Maintained certifications, performed risk assessments, and centralized document control across departments.
• Led internal audits, management reviews, and handled third-party inspections to mitigate risks and ensure audit readiness.

Bachelor of Business Administration in Business Administration – STIE Triguna