Learning & Development Strategist - ASURANSI WAHANA TATA - ASWATA
(2024-12)
Designed and implemented end-to-end Learning & Development strategy aligned with business needs across core directorates (Underwriting, Claim, Finance, Accounting). Developed structured training roadmap for employees across tenure levels (new joiners to experienced staff), ensuring progressive capability development. Established strong collaboration with Department Heads as subject matter experts, enabling cross-functional knowledge sharing and internal capability building.
Acted as strategic partner to business units, identifying learning needs and translating them into relevant development programs. Developed competency-based curriculum and training modules, tailored to business requirements and job-level expectations. Facilitated and coordinated training programs involving senior stakeholders, ensuring smooth execution and high engagement.
Supported talent management initiatives, contributing to succession planning and development of internal talent pipeline. Ensured alignment between learning initiatives and organizational competency framework, strengthening workforce capability. Continuously evaluated training effectiveness and program relevance, ensuring alignment with busine
- Managed annual training budget planning and utilization, ensuring alignment with organizational development priorities and cost efficiency
- Developed and continuously updated competency dictionary across departments and job levels to support structured talent development
- Led Training Needs Analysis (TNA) and Competency Outline Evaluation Tools (COET) to identify capability gaps and define targeted development interventions
- Analyzed competency gaps and designed development programs to enhance workforce capability and support business performance
- Collaborated with IT team to design and enhance Learning Management System (LMS), ensuring seamless integration with HRIS and improving user experience
- Monitored and ensured completion of mandatory and functional training programs through LMS to maintain compliance and capability standards
- Partnered with cross-functional trainers and subject matter experts to develop and update training modules aligned with business and competency requirements
- Designed and delivered training materials (LMS-based and classroom) based on national competency standards and job-level requirements
- Ensured compliance of mandatory certifications and licenses for critical roles across the organization
- Collaborated with Organizational Development (OD) team to develop succession planning framework and Individual Development Plans (IDP) for key talent across multiple levels
- Supervised and coordinated Field Trainers across business units, ensuring alignment of training execution with TNA and development strategy
- Led onboarding programs, including induction, genba system implementation, and Level 4 training evaluation to ensure effectiveness and business impact
- Successfully established company-wide Learning & Development Guideline, officially endorsed by Director of Human Capital
- Developed and executed training roadmap across core business directorates, improving structure and clarity of employee development pathways
- Secured active participation of multiple Department Heads as internal trainers, overcoming initial resistance and strengthening cross-functional collaboration
- Successfully implemented structured training programs for key business units, receiving positive recognition from Director of Human Capital
- Built strong stakeholder trust and engagement, particularly with Underwriting and Claim directorates, enabling sustainable training initiatives
- Played a key role in strengthening learning culture, despite organizational challenges and cross-departmental barriers
Learning & Development Specialist - AEROFOOD ACS - GARUDA INDONESIA GROUP
(2022-01 - 2024-11)
- Established Trainers & Mentoring Club, engaging Senior Managers and Vice Presidents as active contributors in leadership development initiatives
- Co-developed and supported Management Trainee (MT) Program in collaboration with Recruitment team, including OJT and coaching framework
- Successfully implemented Learning Management System (LMS) as a key requirement for employee promotion across job levels
Training & Organization Development Officer - Perum Percetakan Negara Republik Indonesia
(2016-01 - 2021-06)
Led the development and alignment of annual KPI framework across all divisions and departments, ensuring consistency with organizational objectives. Facilitated KPI target-setting process organization-wide, including communication, guidance, and monitoring to ensure timely submission and alignment. Designed and executed Training Needs Analysis (TNA) and Competency Outline Evaluation Tools (COET) to identify development priorities across functions.
Collaborated with cross-functional trainers and subject matter experts to develop and enhance training modules aligned with competency requirements. Managed mid-year KPI review process, including socialization and monitoring of performance realization across departments. Conducted comprehensive Workload Analysis (WLA) across 3 directorates to assess workforce capacity and operational efficiency.
Presented WLA findings to Division Heads and Directors, securing alignment and approval for workforce planning initiatives. Provided data-driven recommendations to Recruitment team as a basis for headcount planning and organizational optimization. Delivered induction training programs for new employees, ensuring smooth onboarding and understanding
- Successfully established Workload Analysis (WLA) framework as a standardized tool for headcount planning across all departments
- Enabled data-driven workforce planning, improving alignment between workload capacity and manpower requirements
- Strengthened performance management process through structured KPI setting and mid-year evaluation mechanisms
HR Generalist - Intern 6 bulan / HR Generalist - Permanent Employee - Varnion Technology
(2014-03 - 2015-12)
- Support and assist in the end-to-end recruitment process, including candidate sourcing, CV screening, conducting initial interviews, and coordinating the selection process to ensure the right candidates are hired, up to the offering stage
- Identify training and development needs within the organization and assist in designing and implementing effective training programs to enhance employees' skills and knowledge
- Assist in managing performance evaluation processes, including setting individual and team objectives, providing administrative support for performance reviews, and helping prepare development plans to improve employee performance
- Collaborate with department heads to understand manpower needs and support HR initiatives aligned with business objectives
- Help develop, implement, and update HR workflows, policies, and procedures to ensure compliance and operational efficiency
- Coordinate and support the employee onboarding process to ensure a smooth and positive experience for new hires
- Maintain and update HR records, documentation, and databases accurately
- Provide general administrative support for HR-related activities and projects
