Dwi Ayu

A Management graduate from Gunadarma University (GPA 3.87) with experience in the credit area. Skilled in data management, customer handling, and supporting operational processes across roles at CIMB Niaga, Anugerah Digital Indonesia, and Adira Finance. Detail-oriented, analytical, and collaborative, with the ability to adapt quickly in dynamic environments. A fast learner, highly motivated, and ready to contribute effectively to organizational goals.

Telesales Officer at CIMB Niaga (2026-01 – 2026-03)

• Offer unsecured personal loans to customers based on the available database.
• Follow up with potential customers as part of the initial credit acquisition process.
• Accurately update and verify customer data to support the credit analysis and application process.

Credit Analyst Staff at PT. Anugerah Digital Indonesia (2025-10 – 2025-10)

• Review, verify via telephone, analyze 5C 1P, and approve credit for credit limits from 225,000 to 1,250,000.

Credit SME Intern at PT Adira Dinamika Multi Finance Tbk (2025-03 – 2025-09)

• Monitored and updated financing SME applications to ensure accuracy and smooth processing.
• Ensuring the completeness and verifying the mandatory documents and collaterals required for the DFF disbursement process. And giving notes on the review and verification, and reporting them to the user.
• Coordinated with related departments to ensure smooth efficient DFF disbursement.
• Analyzed and prepared debtor credit history as supporting material for credit assessment, and provided information to the collection team for overdue payment follow-ups, ensuring smooth disbursement processes.

iLab Assistant at Gunadarma University (2022-02 – 2025-08)

• Updated modules according to the latest regulations and developed evaluation questions for Taxation, Fundamentals of Financial Management, and Auditing courses.
• Monitored student progress via online platforms - including checking the discussion forum and work results for Taxation, Fundamentals of Financial Management, and Auditing courses.
• Coordinated closely with the team to ensure smooth operation and management of taxation in the laboratory.
• Provided systematic training and guidance to new teaching assistants, helping them adapt well.

Administrasi – Tim Sukses PDIP at RA Putra Nababan (2022-06 – 2024-02)

• Coordinated with parents of scholarship recipients regarding disbursement procedures and requirements.
• Verified and ensured data completeness and accuracy for scholarship eligibility assessments.
• Provided recommendations on scholarship recipients based on verified data and documentation.
• Supporting election outreach activities through the distribution of campaign materials.

Champaign and Partnership Intern at PT Bank Rakyat Indonesia (2023-05 – 2023-05)

• Developed content ideas for engaging and effective funding campaigns.
• Created invoices for payment sharing to streamline financial administration.
• Input merchant website links into the MS Excel database for more efficient information management.

Bachelor of Economics in Management – Gunadarma University (2020-09 – 2024-07)