Data Analyst at Infomedia Nusantara (Telkom Group)
- Transformed sentiment analysis into actionable strategic insights, that guided the refinement of campaign messaging and strategies.
- Analyzed millions of daily digital conversations using advanced social listening tools (Ripple10, Sonar, Drone Emprit) to monitor brand health and identify emerging trends in real-time.
- Designed and delivered insightful digital campaign performance reports (weekly, biweekly, and monthly) and interactive dashboards using Tableau and Power BI, providing clear data visibility for key stakeholders to make faster, data-driven decisions.
- Acted as a data consultant in close collaboration with Telkom's Digital Marketing Operation (DMO) team, providing data-driven recommendations to optimize campaign resources and directly support sales growth for Indihome.
- Data Analyst DMO (Digital Marketing Operation) FMC (Fixed Mobile Convergence)
MIS & Data Analytics at PT Bank Nationalnobu Tbk
Data Management & Reporting:
- Manage core databases and deliver insightful reports on loan portfolio performance and product programs.
- Analyzed loan portfolio performance, delivering strategic reports (ad-hoc & regular) to guide decision-making.
- Developed and maintained executive dashboards with KPI visualizations for data-driven business monitoring.
- Provide critical data for risk analytics, scorecard development, and strategic planning.
- Partnered with internal and external auditors to resolve MIS risk findings and ensure compliance.
Performance Monitoring & Forecasting:
- Analyzed customer collectibility status to identify trends and mitigate portfolio risks.
- Developed quarterly business plans (RBB) and financial forecasts to establish company targets.
- Ensured regulatory compliance by accurately reporting customer data to the Financial Services Authority (OJK).
Operational Support:
- Calculated sales incentives.
- Provide IT infrastructure support.
Assistant Lecturer at Universitas Pakuan
Teaching Assistant & Lab Assistant :
Assisted in teaching and conducting practical sessions for the following courses :
- Statistics
- Database
- Web Programming
- Analysis & Design of Computer Network Systems
- Contributed to the development of teaching materials and lab exercises
- Supported students in understanding core concepts, completing assignments, and troubleshooting technical issues