I have 11 years of experience in leading Customer Service, Call Center, and E-Commerce Operations . I have strong leadership, analytical, and problem-solving skills. I always do my best for my responsibilities . Other than that, I enjoy a cup of coffee and love light discussions .
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I have 11 years of experience in leading Customer Service, Call Center, and E-Commerce Operations. I have strong leadership, analytical, and problem-solving skills. I always do my best for my responsibilities. Other than that, I enjoy a cup of coffee and love light discussions.
Operation Coordinator at PT. Infomedia Nusantara (2016-01 – 2022-12)
Supervised daily operational of contact center and e-commerce services for multiple clients including Perhutani, Indomaret, JD.ID, The Bodyshop, Federal Oil, and Exxon Mobil.
Supervisor at Multiple Clients (2010-01 – 2016-12)
Supervised daily operational of contact center and e-commerce services for MNC Bank, Matahari Dept Store, Tata Motors, and Bentoel.
Bachelor in Informatics – STMIK MIKAR
High School – SMA 80 Jakarta
