Felicia Malik
E-Commerce Customer Service
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Tentang
A focused professional with strong experience in customer service and the proven ability to support customers with a well-informed selection of suitable products and services. Demonstrates exceptional communication and relationship building skills, and encourages team collaboration in order to achieve excellent customer satisfaction. Customer focused and experienced in call centre and retail operations with the proven ability to work towards and consistently exceed targets.
Committed to the delivery of high service standards, with a dedication to delivering solutions, handling complaints, and solving problems. I am fluent in English and Bahasa Indonesia.
Pengalaman
- E-Commerce Customer Service (2019-2020)
- Retail Store Assistant (2020-Present)
Pendidikan
Bachelor of Business (Human Resource Management)
