Friska Putri

Client Relations and Marketing professional with a Biomedical Engineering background and hands-on experience in healthcare consulting, digital marketing, and stakeholder management. Proven ability to work with international clients, healthcare professionals, and cross-functional teams to deliver exceptional customer experiences and effective communication strategies. Skilled in relationship building, client education, and project coordination, with a strong reputation for adaptability, attention to detail, and collaborative problem-solving.

PT. Cryocord Indonesia — Surabaya, East Java

As Sales Consultant, Dec 2024 – present

• Engage and educate prospective parents about umbilical cord stem cell banking and its long-term health-benefits through personalized consultations and educational events
• Collaborate closely with OB-GYNs, nurses and hospital stakeholders to support client awareness and engagement
• Manage leads, track client interactions and ensure achievement of monthly sales targets

PT. Ohawe Indonesia — Surabaya, East Java

As Sales & Digital Marketing Staff, May 2023 – Nov 2024

• Promoting company’s products to dentist, dentist’s assistants and their marketing team through visits, exhibition and social media
• Researching and developing marketing opportunities and plans, understanding customer requirements and needs, providing and suggesting marketing improvements
• Research and developing digital contents for product marketing and company campaigns

GONG&GANG Creative Agency — Sidoarjo, East Java

As Social Media Admin, April 2022 – May 2023

● Planning and scheduling more than 40 social media contents monthly for clients social media platform

● Managing talents requirement for content productions

● Assisting brand guidelines to provide captioning for social media contents

PT Infomedia Nusantara — Bandung, West Java

As Customer Contact Email Vaksin for pedulilindungi.id, Jan 2021 – Feb 2022

● Communicating and providing positive and professional attitude towards customers through email with less than 2 minutes handling time

● Acknowledging and resolving customer complaints about Vaccination

● Ensuring customer satisfaction and provide professional customer support with a total 300 targets email a day

Universitas Airlangga — Teknik Biomedis