Galih Rahmadanu

Professional with over 5 years of experience in operations and data analysis, currently pursuing career into Human Capital. Recently completed an intensive Human Capital training aligned with BNSP standards and declared competent in the certification assessment. Experienced in managing teams, developing SOPs, and analyzing performance metrics, with proven ability to work cross-functionally across departments.

Strong analytical and numerical skills in handling large-scale data, cost analysis, and dashboard creation.

Human Resource Assistant Manager at PT Bababos Bangkit Bersama (2025-07 – 2026-04)

• Managed payroll administration, forecasting, and reporting with focus on BPJS & insurance management and HCIS maintenance.
• Managed payroll administration, forecasting, and reporting.
• Handled BPJS & insurance management, and maintained workforce data through HCIS.
• Supported end-to-end recruitment process and onboarding programs.
• Reinforced company culture and addressed employee indiscipline cases when necessary.
• Administered offboarding processes, including layoffs, with balanced compliance, administration, and empathetic communication.
• Provided employee services such as coordinating business trips & organizing office events (monthly meetings, townhalls).

Commercial Operations Assistant Manager at PT Bababos Bangkit Bersama (2024-07 – 2025-07)

• Led the Commercial Operations team overseeing pricing review, margin management, and transaction coordination.
• Leading the Commercial Operations team.
• Oversee the review and approval of all pricing in quotations before issuance.
• Ensure the GP1 and GP2 for every transaction are positive.
• Conduct cross-checks to verify that quotation documents, customer POs, and supplier POs are all aligned.
• Coordinate with the credit operations team to manage transactions with terms of payment (TOP).
• Develop strategies to improve conversion rates and reduce churn rates.
• Analyzing canceled transactions for deeper insights.
• Maintain oversight of each transaction, addressing any issues that arise by coordinating with the sales and supply chain teams to find collaborative solutions.
• Maintain strong relationships with suppliers and act as a liaison between our company and the suppliers.

Pricing & Operation Analyst Senior Associate at PT Bababos Bangkit Bersama (2023-04 – 2024-06)

• Created pricing SOPs, managed RFQ processes, conducted market analysis, and developed dashboards for performance visualization.
• Creating and maintaining pricing Standard Operating Procedures (SOP), managing the RFQ submission process, issuing Quotations, Purchase Orders, and Proforma Invoices.
• Conducting market analysis to assess market price, establish pricing & trading margins to achieve maximum gross profit.
• Cultivating relationships with suppliers and negotiating to secure the best possible prices.
• Analyzing data and developing dashboards for visualizing data on trading margin progression, gross profit, supplier performance, and operational data.
• Formulating strategies for pricing gameplay and identifying strategic suppliers.

Analyst Operation (Logistic Lost & Damage) at PT Shopee International Indonesia (2021-07 – 2022-10)

• Analyzed shipment problems, escalated cases for investigation, and made decisions on user complaint acceptance based on investigation results.
• Analyze shipments that have problems based on complaints from users (such as damaged, incomplete, crosslabel, lost & not arrived package)
• Escalate eligible case according the SOP to 3PL for investigation process
• Judging & deciding whether the user complaint can be accept or reject based on the results of the investigation that has been carried out

Purchasing, Logistic & Inventory Steel Staff at PT Honda Trading Indonesia (2020-07 – 2021-06)

• Managed vendor and customer relationships, inventory control, and import/export documentation.
• Maintain good relation with vendor & customers
• Monthly collecting & checking forecast including purchase order
• Control processing & delivery material from WH to vendor & customers
• Responsible for checking and closing sales shipments, sending invoices and controlling payments from customers
• Prepare shipping documents for import requirements (Invoice, Packing List, Bill of Landing/Airwaybill, PIB, Economic Partnership, Insurance Certificate, Certificate of Route, etc)
• Control import shipments (Sea & Air)
• Responsible for controlling & reconciliation data inventory transaction in 4 warehouse

Fraud Analyst at PT Shopee International Indonesia (2019-09 – 2020-07)

• Analyzed transaction data for fraud indicators, executed accounts and transactions flagged as fraudulent, and identified fraud patterns.
• Analyze daily transaction data indicated as fraud
• Execute accounts and transactions indicated as fraud
• Learn & identify the latest fraud patterns

Informatic Engineer in Informatics – Brawijaya University (2019)