Behavior Health Technician at St John's Episcopal Hospital (2024-02 – 2026-04)
- Delivered Applied Behavior interventions to help clients build communications, social and daily living skills
- Carefully observing and collecting data during sessions to track the client's improvements or regressions.
- Guiding clients through emotional outbursts or challenging behaviors according to their specific Behavior Intervention Plan.
- Optimized treatment plan implementation towards patient outcomes.
- Documented behavioral data, treatment progress and safety incidents ensuring compliance.
- Deployed specialized techniques for crisis intervention and patient/staff de-escalation.
Patient Access Representative at St John's Episcopal Hospital (2022-08 – 2023-01)
- Greeted patients upon arrival, verified identification, and gathered demographic and medical history.
- Registered patients to meet enrollment requirements. Utilizing Med-Tech.
- Confirmed patient insurance coverage, ensuring proper authorizations for treatments, and explaining benefits, co-pays, and deductibles.
- Collected co-pays or payments at the time of service, processing billing documents, and helping resolve billing inquiries.
- Ensured that all patient information is accurately documented in electronic health records (EHR) systems while maintaining strict confidentiality and complying with HIPAA regulations.
Data Coordinator at St John's Episcopal Hospital (2021-10 – 2022-08)
The Good-kind Group, LLC
- Organized and updated medical data, input records, and performed validation.
- Run exception and audit reports to identify duplication, discrepancies. Work with employee health to resolve them.
- Extracted relevant data insights and generate standardized. Organized and maintained patient information internally in Midi-tech. Reviewed patient files for completion and accuracy.
- Scheduled appointments for employees, employees family members and outpatients.
- Ensured that data privacy and confidentiality according to industry regulations (such as HIPAA, GDPR, or FERPA depending on the sector).
Discovery Paralegal at Legal Aid Society (2019-12 – 2020-03)
The Execu|Search Group
- Collected and organized large volumes of digital data such as emails, chats, and metadata using specialized legal software. Such as, iManage, NetDocuments.
- Gathered, arranged all legal documents, and performed legal research utilizing (LexisNexis, Westlaw), case management systems (Clio, Time Matters), and productivity (Microsoft Office, Adobe Acrobat) for attorney review and case preparation.
- Aided lawyers during trial by summarizing reports or reviewing trial transcripts.
- Monitored strict court-ordered schedules for when discovery must be completed and documents must be produced.
- Obtained affidavits and other formal statements that may be used as evidence in court, file exhibits, briefs, appeals, depositions, and other legal documents with the court.
- Call clients and witnesses to schedule interviews and meetings.
Records Clerk at Procurement Division (2019-03 – 2019-11)
Trigyn Technologies, Inc. (United Nations)
- Categorized, labeled, filed documents, scanned physical documents into digital formats.
- Updated databases, tracking logs, and making sure information is correctly recorded across systems.
- Conducted data entry in various databases Electronic Document Management Systems (EDMS) and specialized Records Management Software (RMS).
- Located requested files for staff, transferring older documents to off-site storage, and securely shredding expired files according to retention laws.
- Handled sensitive data securely and ensured the organization meets regulatory or legal privacy standards.
Clerical Support at National Recruiting Group (2018-06 – 2018-12)
- Updated databases, tracking inventory, maintaining organized physical and digital filing systems. Such as Microsoft 365 (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Slides).
- Managed calendars, booked meeting rooms, and arranged appointments or travel. With Microsoft Outlook and Google Calendar.
- Answered phone calls, responded to emails, and directed inquiries to the correct departments.
- Processed invoices, handled expense reports, and compiled financial records.
- Ordered supplies, operated office machines (like scanners and faxes), and distributed mail.
- Organized files, records, logs; and retrieved files upon request as directed.
College Assistant at John Jay College (2014-09 – 2017-06)
Urban Male Initiative
- Checked incoming paperwork and copies before distributing
- Filed paperwork into an electronic system either by data entry or by using optical scanners.
- Utilized software like SPSS, R or NVivo to identify trends and interpret results.
- Performed Quick book duties managing office equipment, ordering supplies and inventory.
- Audited all files and documents logs Retrieved copy and prepared files for delivery.
- Assisted staff by Scheduling meetings, processing travel arrangements, and managing project correspondence.
Financial Aid Clerk at LaGuardia Community College (2012-09 – 2014-06)
- Reviewed, verified financial aid applications (such as the FAFSA) and supporting tax documents for accuracy.
- Input financial and student data into institutional computer systems to help process and package financial aid awards. Utilizing (FPS) via the Student Aid Internet Gateway (SAIG).
- Assisted students at the front desk or via phone/email by answering questions about financial aid deadlines and the application process.
- Monitored student files, ensure they meet Satisfactory Academic Progress (SAP) requirements to maintain their aid.
- Assisted timely collection, tracking, and processing of student transcripts. Scanned, uploaded transcripts.
- Scheduled inquiries regarding financial aid, scholarship and stipend payments for all students.
Legal Assistant / Records Clerk at Debevoise & Plimpton LLP (2006-12 – 2012-04)
- Maintained both physical and digital filing systems, indexing documents, and managed billing and invoices. Utilizing Clio, MyCase, and Filevine.
- Formatted, proofread, and organized legal documents and contracts. Using Microsoft Office (Word, Excel, Outlook) and Adobe Acrobat Pro.
- Scheduled client appointments, managed calendars, and tracking critical court deadlines.
- Assisting with initial case screening, gathered evidence, and performed basic legal research. Utilizing LexisNexis (Lexis+) and Westlaw.
- Answered phones, greeted visitors, and handled routine inquiries while keeping the attorney updated.
- Assisted lawyers during trials, handled exhibits, took notes, and reviewed trial transcripts.
