Driver Management Head (Section Head) at PT Mobilitas Digital Indonesia (2026-01 – Present)
Promoted to lead the Driver Management function. Managing 250+ active drivers across enterprise customers (Toyota, Daihatsu, FMCG) and five mobility solution types (first mile, middle mile, last mile, milkrun, passenger).
- Spearheaded design and implementation of Forklift Safety Handling training program using the ADDIE framework, developed in response to specific customer operational requirements
- Oversaw delivery of Defensive Driving training for 100+ drivers, ensuring safety certification standards are met per logistics type and customer requirement
- Directed driver onboarding programs covering company orientation, operational culture, safety regulations, and behavioral expectations
- Accountable for driver fulfillment strategy across multiple customer projects, translating SLA requirements into competency profiles, experience criteria, and deployment readiness standards
- Oversaw end-to-end recruitment pipeline including sourcing, advertising, document validation, and candidate selection; directed fulfillment of 40+ drivers within 2 months for new project launches
- Oversaw driver performance management across multiple customer accounts; presented behavioral and safety metric findings to MODA management
Driver Development Officer at PT Mobilitas Digital Indonesia (2025-01 – 2025-12)
Individual contributor role with Human Capital & Workforce Development scope — driver recruitment, competency-based training, performance management, and SOP development.
- Recruited and onboarded 100+ long-haul drivers within 5 months, verifying qualifications and ensuring compliance with MODA standards
- Facilitated defensive driving training for 150+ drivers as a certified Master Trainer; delivered MODA Driver App training for 100+ drivers across project sites
- Designed a self-learning management system to support driver continuous development
- Reviewed and standardized driver recruitment and termination SOPs
- Monitored 30+ driver performance metrics; compiled and presented findings to MODA customers with improvement recommendations
Human Capital Trainee at PT Astra International Tbk. (2024-02 – 2024-12)
Competitive rotational HC trainee program with structured assignments across Astra Group subsidiaries.
- Completed 8 HC modules including Culture Management, OD, Recruitment & Branding, L&D, Performance & Reward, and Industrial Relations; trained in DMAIC, DMADV, and Design Thinking frameworks
- OJT 1 — PT Serasi Autoraya (4 months): Developed technical competency assessments covering 7 core competencies for 5+ key positions in Fleet Management Division; simplified framework from 13 to 7 competencies
- Designed and delivered Leadership Competency training for 50+ supervisors/analyst level
- Assisted Mid-Year Performance Appraisal reviews across Audit, IT, and Accounting & Finance divisions; managed individual development plan tracking for HSE and Internal Audit divisions
- OJT 2 — PT Mobilitas Digital Indonesia (5 months): Conducted safety driving and MODA Driver App training for 100+ drivers; designed self-learning management system for driver continuous development
Human Resources Intern at PT Jasa Marga Tbk. (2022-09 – 2022-11)
- Conducted HR service excellence review with 40+ employees; developed training guidelines and improvement recommendations
