Indah Dwi

Bachelor of Chemistry from Universitas Sumatera Utara with experience in research, data analysis, and marketing support. Skilled in laboratory testing, synthesis, and product development, as well as digital marketing and sales support. Proven ability to improve efficiency, increase engagement, and deliver measurable results. Highly motivated to contribute to impactful scientific and business projects.

Bancassurance Specialist – BNI Life at Bank Negara Indonesia (BNI) (2025-10 – Present)

Managed bancassurance services across 3 BNI branch outlets and achieved sales targets through insurance product offerings and customer consultations.

• Managed bancassurance services across 3 BNI branch outlets: BNI KC Mega Kuningan, BNI KCP Tempo Scan Tower, and BNI KCP Wisma Mulia.
• Achieved up to 100% of monthly sales targets by offering BNI Life insurance products to Bank BNI customers.
• Provided financial protection consultations to 10+ customers per day regarding life insurance and protection products.
• Generated an average of 5–10 new insurance policies per month through direct sales and customer follow-ups.
• Conducted product presentations to 50+ prospective customers per month to increase awareness and product understanding.
• Collaborated with Relationship Managers and Customer Service staff to identify potential customers and sales opportunities.
• Assisted customers with the insurance policy application process, ensuring complete and accurate documentation.

Marketing Support Staff at PT. Rejeki Jaya Kencana (Gold Jewelry Distributors) (2024-05 – 2025-04)

Prepared marketing materials, managed social media engagement, and handled customer inquiries to support sales growth.

• Prepared and managed 500+ product listings and marketing materials to support the sales team.
• Increased social media engagement by 35% within 6 months through consistent content and customer interaction.
• Handled 100+ customer inquiries weekly via chat, contributing to daily sales growth.
• Coordinated purchase orders and deliveries, improving efficiency and achieving 20% faster fulfillment.

Research Team Member at Universitas Sumatera Utara (2023 – 2023)

Developed crosslinked starch from breadfruit as edible film for fish packaging with extended shelf life and reduced plastic usage.

• Developed crosslinked starch from breadfruit (Artocarpus altilis) as edible film for fish packaging.
• Optimized formulation that extended fish shelf life by 2 days and reduced plastic packaging usage by 20%.
• Conducted FT-IR, tensile strength, water absorption, organoleptic, and microbial analyses.

Bachelor of Science (B.Sc) in Chemistry – UNIVERSITAS SUMATERA UTARA (2019 – 2023)

Natural Science in Natural Science – SMA NEGERI 1 SIBOLGA (2016 – 2019)