Ivan Ega Kusuma

Fresh graduate of Regional Literature from Universitas Sebelas Maret with strong communication and interpersonal skills. Experienced in sales, customer service, and public relations through professional and organizational activities. Demonstrates discipline, empathy, and problem-solving skills with a strong desire to grow in an international and English-speaking environment.

Sales Taking Order - PT Solo Murni

(2025-05 - 2025-11)

• Processed customer orders and ensured satisfaction.
• Built strong client relationships and met monthly sales targets.

Crew Outlet - Es Teh Manis Solo

(2023-09 - 2025-05)

• Delivered excellent customer service and managed daily transactions.
• Ensured product quality and supported outlet performance goals.

Library Intern - Reksapustaka Library, Pura Mangkunegaran - Surakarta

(2022-07 - 2022-08)

• Provided assistance and circulation services for library visitors, including borrowing, returning, scanning, and renewing materials.
• Supported documentation and administrative operations.

Bachelor of Arts (B.A.) - Local Literature - University of Sebelas Maret (UNS) (2019-08 - 2024-03)