Jodhy Rizky

Project Bank BTPN Syariah

IT Helpdesk - PT. Mitra Infoparama

(2022-12)

Project Bank BTPN Syariah

• Menangani case by tiket
• Merespon kendala user by chat dan telepon
• Mengeskalasikan permasalahan kendala user

Teknisi EDC - PT. Mitra Infoparama

(2019-12 - 2022-11)

Project Bank Cimb Niaga

• Pemasangan mesin edc
• Penarikan mesin edc
• Preventive maintenance mesin edc

Freelance ITFS - PT. Mitra Infoparama

(2017-06 - 2019-12)

Project Bank BTPN

• Standarisasi Ms Office
• Inventory IT Asset
• Staging

Technical Sales Support - PT. Quantum Integrated Services

(2016-05 - 2016-08)

Project Intel Indonesia

• Edukasi kepada customer
• Share product knowledge kepada sales outlet
• Membantu customer jika terjadi kerusakan pada unit laptop yang dibeli di outlet

Tekhnik Komputer Jaringan - SMK Yadika 4 (2010 - 2013)