Juan Hebert

Master’s graduate in Computer Science specializing in Artificial Intelligence and speech recognition with hands-on experience in web development, machine learning, IT support, and basic networking, skilled in troubleshooting hardware and software issues, configuring network devices, and maintaining system performance, with strong analytical thinking, problem-solving abilities, and teamwork skills, seeking an entry-level IT Support, Network, or Technical role in Singapore with a willingness to learn, grow, and contribute in a professional environment.

Indonesia National Contest - Bina Nusantara University

2018

• Create C program based on question

• Built the logic for a streamlined program

Feb 2020 - Jul 2020

• Database administration and website design

• Built the application handling incident

2025 – Present

• Managed client coordination and business operations

• Supported technical and administrative workflows

• Assisted in problem-solving for field and operational issues

• Handled multi-role responsibilities in dynamic business environment

Aug 2020 - Present

• Provided technical support for hardware and software issues

• Troubleshot system, network, and device-related problems

• Configured IP addressing and basic network setup

• Assisted in resolving connectivity issues and reducing downtime

Master Degree - Bina Nusantara University - Graduate Program, Computer Science - 3.62/4.00

Bachelor Degree - Bina Nusantara University - Computer Science - 2.90/4.00