Julius Gilbert

I am versatile and highly motivated combining technical literacy with a strong, hands-on work ethic. Proficient in Microsoft Office, Google Workspace and CRM Software, while bringing proven stamina and adaptability to fast-paced physical environments. A punctual and detail-oriented team player with a positive attitude, strict commitment to safety, and the ability to master new software or operational tasks quickly.

Fully prepared to handle diverse responsibilities and support daily business operations across flexible shifts.

Customer service person - ReadyCall Center BPO - Belize

(2021-06 - 2021-08)

• Responded promptly to customer requests and provided solutions to enhance overall customer experience.
• Assisted customers with internet and cable issues.
• Facilitated communication between customers and departments to ensure smooth service operations and issue resolution.
• Utilized CRM software to track customer interactions and follow up on service-related matters.

Sales representative - GlobalCom BPO - Belize

(2021-09 - 2021-09)

• Provided Valuable insight on products that fits the customers needs and benefits by providing 1 solution to replace other supplementary products.
• Offer a alternative that will improve the experience of the product as well as leveraging to upsell.
• Identified customer needs through effective communication and demonstrated product knowledge to recommend appropriate solutions, boosting customer satisfaction.

Customer service person and Sales rep - Tristella BPO - Independence, Stann Creek

• Analyzed customer needs and preferences to recommend tailored product solutions, increasing sales conversion rates.
• Leveraged product knowledge to upsell complementary services and enhance overall customer experience, driving revenue growth.
• Conducted follow-up calls with clients post-purchase to gather feedback and foster long-term customer relationships.

Construction worker - Allan Harris - Independence, Stann Creek

• Operated hand and power tools safely and efficiently to complete various construction tasks on residential and commercial sites.
• Collaborated with team members to load and unload materials, maintaining a clean and organized work environment.
• Mixed, poured, and spread concrete for foundations, sidewalks, and other structures following precise specifications.
• Performed demolition duties including dismantling structures and clearing debris to prepare sites for new construction projects.
• Assisted in setting up scaffolding and temporary structures to ensure a safe and efficient work environment on construction sites.
• Engaged in site preparation activities such as clearing debris, leveling ground, and marking reference points for construction tasks.
• Supported skilled tradesmen by fetching tools and materials, enhancing workflow efficiency.
• Assisted in measuring and cutting materials to specification, ensuring accurate construction.
• Assisted in the installation of drywall, insulation, flooring, windows, sinks, toilets and shower stalls.

Assistant Cook - Captain Jak's - Placencia

(2026 - 2026)

• Assisted head cook with food preparation, ingredient prep and basic cooking tasks for daily service.
• Maintained kitchen cleanliness, followed food-safety procedures and managed stock replenishment.
• Supported plating, portion control and menu adjustments to meet guest needs.

Carpenter and Assistant meintance worker - Chabil Mar - Placencia

(2026-09 - 2026-10)

• Measured, cut, and assembled timber and other materials to build and repair doors, frames, shelves, and basic structures.
• Inspected tools, materials, and work areas before and after jobs, keeping equipment organized and following safe work practices.
• Assisted in building a sea wall.

Primary Certificate of Completion - ST John's Memorial Anglican Primary School (2008-06 - 2016-06)

2nd Form - Independence High School (2016-09 - 2017-09)