Keefe Kenneth

IT Systems Engineer with experience in enterprise system operations, IT support, system integration, internal tools development, and IT project coordination. Supports BPM, ERP, IT inventory, Microsoft Office, Active Directory, email administration, office printers, and related IT assets. Regularly coordinates with China HQ IT teams and Chinese-speaking management on system implementation, issue resolution, requirements, and cross-border IT communication.

IT Systems Engineer at PT Trina Mas Agra Indonesia (2025-01 – Present)

• Handle daily operation, maintenance, and improvement of internal systems, including BPM, ERP, IT inventory, and other company platforms.
• Support system changes and feature requests by gathering user needs, coordinating testing, following up on issues, and working on integrations with related systems.
• Work closely with China HQ IT teams to troubleshoot system problems, clarify requirements, and support local system implementation.
• Bridge communication between Chinese-speaking management, local users, and IT teams to ensure requirements, instructions, and project updates are clearly understood.
• Develop internal tools and systems for IT team use and company operations to improve daily workflows, data management, and reporting efficiency.
• Support IT projects in a PMO role, including progress tracking, task follow-up, documentation, meeting coordination, and management reporting.
• Provide daily IT support for users, including account setup, email management, Microsoft Office, Active Directory, office printers, and related IT asset issues.

Cell Production Engineer - MT at PT Trina Mas Agra Indonesia (2024-07 – 2025-01)

• Supported daily cell production operations, including production monitoring, manpower coordination, issue follow-up, operational reporting, and cross-functional coordination.

Flutter Application Developer at Independent Development Team (2023-06 – 2024-07)

• Collaborated with a development team to build a freelance marketplace application for educational use cases.
• Developed AI-supported mobile application features, including chatbot interaction, emotion assessment, ingredient detection, and personalized recipe generation.
• Implemented Computer Vision and Natural Language Processing features and supported debugging, UI implementation, and application improvement.

Android Application Developer at Xegera (2022-09 – 2024-04)

• Developed two Android applications from feature implementation to testing and improvement.
• Used Clean Architecture to keep project structure clear and easier to maintain; integrated third-party libraries to support application features.
• Followed Android development best practices to build more stable and user-friendly applications.

Android Development Instructor at Self-employed (2023-09 – 2024-01)

• Taught Android development with Kotlin through hands-on projects, including a to-do list app and an e-commerce app.

Computer Science, Software Engineering – Nanjing Xiaozhuang College (2022 – 2024-06)

Bachelor's Degree in Information Technology – Universitas Esa Unggul (2020-09 – 2024-06)