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Lala Poo

Lala Poo

Telemarketer

Talenta
TubanAnggota sejak 13 Oktober 2026
Customer servicedata analysisproblem-solving
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Customer servicedata analysisproblem-solving

Tentang

Taught and guided students using creative and interactive approaches. Prepared learning materials based on students’ needs and levels of understanding. Evaluated learning outcomes, provided feedback, and monitored student progress.

Pengalaman

Teacher at SKB Mojokerto (2022-08 – 2022-12)

  • Taught and guided students using creative and interactive approaches.
  • Prepared learning materials based on students’ needs and levels of understanding.
  • Evaluated learning outcomes, provided feedback, and monitored student progress.

Private Tutor at Private Tutoring (2023-01 – 2023-12)

  • Delivered one-on-one lessons tailored to students’ needs and learning styles.
  • Developed individualized learning plans to help students achieve academic goals.
  • Analyzed and evaluated progress, adjusting teaching strategies as needed.

Tutor at Al-Hasan Tutoring Center (2023-10 – 2023-12)

  • Taught groups of students using effective and engaging methods.
  • Presented material systematically and in an easy-to-understand manner.
  • Strengthened patience, creativity, and problem-solving skills when addressing learning challenges.

Telemarketing Representative at PT Progo Puncak Group (2024-01 – 2024-09)

  • Built product knowledge, including features, requirements, and terms of online loan products.
  • Conducted target-driven sales activities, meeting or exceeding assigned targets.
  • Used persuasive communication to offer products to prospective customers.

Desk Collection Officer at PT Progo Puncak Group (2024-09 – 2024-12)

  • Contacted customers by phone, WhatsApp, and other communication channels to remind them of overdue payments.
  • Followed up on payments and explained bills, due dates, and payment methods.
  • Negotiated and helped customers find payment solutions in accordance with company policies.

Financial Advisor at AXA Mandiri (2025-02 – 2025-06)

  • Offered and explained insurance products and financial protection solutions based on prospective clients’ needs.
  • Identified client needs and clearly explained product benefits, terms, and application procedures.
  • Built relationships with prospective clients, followed up on leads, and supported sales target achievement.

Fintech Telemarketing Representative (2025-06 – 2026-09)

  • Promoted financial service products to prospective customers by phone.
  • Explained fintech product features, requirements, and application procedures.
  • Followed up with prospective customers and maintained persuasive communication.
  • Worked toward sales targets while providing good customer service.

Pendidikan

Bachelor’s Degree in Non-Formal Education – Universitas Negeri Surabaya (2019 – 2023)

Science Stream – SMA Negeri 4 Tuban (2016 – 2019)

Keterampilan

Telemarketer

Ulasan

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