Management Trainee Sales at Oppo Indonesia (2023-01 – 2025-02)
Oppo Indonesia is leading multinational retail company of smartphone and IoT product.
- Led a team of 15 promoters to consistently meet and exceed sales targets and effectively managed team shift schedule, increased team productivity by 50% of team members achieved high end sales quarterly reward.
- Assisted in managing the implementation of Oppo Finance Avanto across South Borneo, resulting in a 200% increase in Oppo Insurance Card sales.
- Conducted weekly competitive analysis by OYe CRM Sales Force Data, store condition assessments, evaluated target achievement among staff, and providing actionable feedback, increased area performance from 16th to 5th in regional rankings within 7 months.
- Optimized stock levels and point of promotion visualization to maximize product availability and visibility through smooth negotiation with dealer.
- Built and managed relationships with key stakeholders, including store supervisors, dealers, and leasing supervisor ensuring smooth operations to boost sales achievement through events.
- Supported staff in resolving customer complaints by delivering effective solutions while simultaneously driving cross selling initiatives to maximize product adoption and enhance customer value.
- Oversaw and maintained administrative data related to sales programs, ensuring accuracy and timely reporting with zero mistakes.
Data Central Analyst at Nusantara Sakti Group (2025-06 – 2026-01)
Nusantara Sakti Group is motorcycle retail and consumer financing services company. Supervised 2 Regional Area of Administration Head Division for achieving monthly target, reporting directly to Division Head and GM. Contributes to a 36.63% increase in Vehicle Registration after-sales program completion within <2 months through data-based monitoring, strategic operational implementation by cross-functional collaboration, and frontline support (Branch Kupang).
- Supported 8 branches across 2 regions (Jakarta-Tangerang & Lampung-Bengkulu) by monitored accounting and operational reports and conducted daily stock opname monitoring to ensure zero fraud.
- Managed branch administrative operations in Kupang by organizing and validating Vehicle Registration Requirements, ensuring accurate documentation, and collaborating closely with the sales team to proactively follow up with customers for document completion.
- Provided on-site operational support backup as cashier while effectively handling customer complaints, delivering prompt resolutions, and maintaining a high standard of customer satisfaction at the Kupang branch.
- Monitored and analyzed daily branch KPI performance using real time data tracking, enabling timely decision making and ensuring alignment with overall business target.
