Mang Bud

Dedicated and detail-oriented Hospitality Professional with over 15 years of consistent experience in Housekeeping operations, specializing in luxury brand standards and pre-opening phases. Proven track record as a Room Supervisor at Mövenpick Resort & Spa, managing daily operations, leading efficient teams, and ensuring maximum guest satisfaction. Highly adaptable, proactive, and effective in both collaborative team environments and independent roles.

Room Supervisor at Mövenpick Resort & Spa Jimbaran Bali (2016-09 – Present)

Pre-Opening Team

• Oversee and coordinate daily housekeeping operations to ensure all guest rooms meet premium luxury standards.
• Supervise, train, and mentor a team of room attendants, fostering a highly motivated and productive work environment.
• Conduct meticulous room inspections and implement quality control procedures to maximize guest satisfaction.
• Manage inventory controls, room status reporting, manning schedules, and swift resolution of guest requests.
• Proficiently operate Property Management Systems including Opera 9 and Power Pro, alongside specialized tracking systems like Lobster Ink.

Housekeeping Supervisor at Bali Paragon Resort Hotel (2015-12 – 2016-08)

Pre-Opening Team

• Supervised daily housekeeping floor operations and assigned tasks to room attendants during the hotel's crucial opening phase.
• Inspected guest rooms, corridors, and public areas to maintain strict cleanliness and brand setup compliance.

Housekeeping Staff at Grand Ixora Resort, Kuta (2014-11 – 2015-11)

Pre-Opening Team

• Delivered high-quality room cleaning and turndown services, contributing to a seamless opening and guest experience.

Housekeeping Staff at Grand Whizz (2011 – 2014)

Pre-Opening Team

• Maintained room cleanliness and setup standards, ensuring strong teamwork across the department during the property launch.

Daily Worker – Housekeeping at Discovery Kartika Plaza Hotel (2009-08 – 2011-10)

• Supported the housekeeping team in maintaining room cleanliness and managing guest requests efficiently during high-occupancy periods.
• Completed a 6-month intensive training/internship program prior to working as a daily worker.

Housekeeping Trainee at Aneka Hotel (2009 – 2009)

• Gained foundational, hands-on knowledge of hotel housekeeping operations, room setups, and basic chemical safety.

– SUN Lingua College (2008 – 2009)

Hospitality & Tourism Background – SMKN 1 Sawan (2005 – 2008)