Michelle Emily

Finance Operations professional with approximately 4 years of experience, including 2 years specializing in petty cash management, reimbursements, invoice verification, and bank reconciliation. Experienced in managing approximately IDR 1 billion in monthly bank transactions, processing vendor payments, tax withholding, and monitoring budget utilization. Proficient in Accurate ERP and Excel (XLOOKUP, SUMIFS, and PivotTables) for financial reporting, expense analysis, and MTD vs.

LMTD variance analysis. Holds a B.Sc. in Geography from Universitas Indonesia (GPA: 3.43), with a strong focus on financial accuracy, effective cost control, and timely reporting.

Petty Cash Staff at OTO.COM (2024-08 – 2026-08)

• Processed up to 300 petty cash and reimbursement transactions monthly for Sales and Head Office teams, validating invoices and supporting documents to maintain accurate expense records and complete financial documentation.
• Managed reimbursement transfers as an authorized BCA token holder, verifying approved claims and supporting bills to ensure accurate payments to Sales team members.
• Monitored approximately IDR 1 billion in monthly bank transactions for operational funds, reconciling bank statements against dashboard balances and reported expenses to ensure accurate month-end closing.
• Developed Microsoft Excel dashboards using Pivot Tables, XLOOKUP, SUMIFS, and other advanced formulas to streamline daily expense monitoring, financial reporting, and data validation.
• Prepared daily financial reports, management summaries, and weekly month-to-date (MTD) versus last-month-to-date (LMTD) expense analyses to identify spending trends and support management decisions.
• Forecasted operational and sales budgets and monitored expenditure against approved allocations to support cost control and prevent overspending.
• Designed and implemented the Travel & Reimbursement policy and presented it to the national sales team, eliminating identified fraud cases and excessive budget utilization through standardized claim verification and spending controls.
• Managed operational payments and monitored a combined operational budget of at least IDR 25 million across 16 physical dealers, overseeing monthly utility bills and monthly or annual rental payments to ensure timely payments and controlled expenditure.

Customer Relation Officer at Roona (2024-03 – 2024-07)

• Processed customer payments through EDC terminals and resolved customer inquiries and complaints via phone, email, and in-person communication, ensuring accurate transactions and effective issue resolution.
• Reconciled physical inventory with system records using Microsoft Excel, identifying stock discrepancies to ensure accurate inventory data.

Finance Staff & Operational Manager at Augree Pizza & Mocktail (2022-03 – 2023-03)

• Improved daily operational workflows by identifying inefficiencies and implementing process improvements to support smooth business operations.
• Coordinated operational activities and projects with the Marketing Manager, aligning execution and timelines to support project completion.
• Facilitated cross-functional communication across organizational levels to strengthen team collaboration and operational efficiency.
• Recorded 50–70 daily sales and expense transactions and prepared daily cash reports using Microsoft Excel to maintain accurate financial records and monitor cash movements.
• Reconciled bank transactions and verified supplier invoices against supporting documents to identify discrepancies and maintain accurate financial records.
• Calculated monthly salaries for 10–15 employees using Microsoft Excel, based on working days and attendance records, including deductions for lateness, to ensure accurate payroll calculations.
• Verified financial documents for completeness and accuracy before processing to minimize documentation errors and support compliance with internal procedures.
• Monitored stock availability through the Point of Sale (POS) system and used Microsoft Excel to assess inventory needs and determine purchasing requirements for daily operations.

Finance Staff at Rumah Mantan Café (2020-12 – 2021-05)

• Reconciled daily cash records using Microsoft Excel, cross-checking bank statements and supplier invoices against purchase records to identify discrepancies and maintain accurate financial reporting.
• Validated monthly payroll calculations and supporting financial documents using Microsoft Excel, checking data accuracy and completeness to ensure reliable payroll records and financial reporting.

Bachelor of Science in Geography – Universitas Indonesia (2020-09 – 2026-07)