Muhamad Afriza

Information Technology graduate (GPA 3.68/4.00) with hands-on experience auditing and managing 900+ IT assets across a head-office and multi-branch banking environment. Experienced in running the full employee device lifecycle, from OS installation and configuration, hardware troubleshooting, to network support with a disciplined, data-driven approach.

IT Assets Management at KB BANK (2026-05 – Present)

• Audited and reconciled a database of 900+ IT assets (device specifications, Serial Number, Hostname, IP configuration) across head office and branches (KCU/KCP), producing a single accurate data source for management reporting.
• Ran end-to-end employee device provisioning — OS installation, standard operational application configuration, through to unit distribution — supporting smooth onboarding of new employees.
• Evaluated employee device feasibility based on performance metrics, OS version, and BIOS version, producing prioritized replacement/upgrade recommendations for the IT team.
• Supported the IT Support team in daily operations: printer installation, and diagnosis and resolution of end-user hardware and network issues.

Flutter Developer at SMPIT Permata Hati (2024-10 – 2025-01)

• Developed the "KPI Diamond Teacher" application using Flutter as lead mobile developer in a 7-person team.
• Translated Figma designs into a responsive, clean, and maintainable application interface across various screen sizes.
• Integrated Firebase (Authentication, Firestore, Cloud Storage) as the backend solution for teacher data management and real-time worship reporting.

Founder / Operator at Resspedia (2022-02 – 2022-05)

• Operated a PPOB (bill payment) platform based on third-party API integration, processing 750+ digital transactions (top-ups, bill payments) without team support.
• Set pricing and promotion strategy to maintain margin and competitiveness.
• Handled transaction issue escalations and end-to-end customer support using a structured troubleshooting approach.

Bachelor of Informatics Engineering in Informatics Engineering – Universitas Indraprasta PGRI (UNINDRA) (2021 – 2025)