Lead IT Security | Audit | Governance at PT. Sprint Asia Technology (2024-03 – Present)
Lead IT Security, Audit and Governance role at PT. Sprint Asia Technology
- Built a Security Operations Center (SOC) platform
- Led incident response and handling activities, including identification, containment, eradication, recovery, and post-incident analysis to minimize impact and prevent recurrence
- Conducted Vulnerability Assessment and Penetration Testing (VAPT) for Sprint Asia Group
- Implemented IT policies and governance frameworks across Sprint Asia Group, ensuring alignment with industry standards and best practices
IT Security | Audit | Governance at PT. Sprint Asia Technology (2023-01 – 2024-05)
IT Security, Audit and Governance role focusing on policy development and security implementation
- Reviewed and developed IT-related Standard Operating Procedures (SOPs) and internal policies
- Implemented IT policies across the organization and ensured effective execution
- Monitored and enforced compliance with IT policies and procedures. Conducted security assessments of all IT services provided by Sprint Asia Technology
- Performed penetration testing to identify and mitigate system and service vulnerabilities
- Deployed and maintained endpoint security solutions to safeguard corporate assets
- Implemented and monitored server security controls to ensure a secure infrastructure
Network & infrastruktur at PT. Sprint Asia Technology (2021-03 – 2023-12)
Network and infrastructure management role
- Setup connection to Partner or customer by VPN Ipsec, Leasedline, internet
- Manage Firewall Devices (Mikrotik, Fortigate, Baracuda)
- Coordination with 3rd party (Lintas, ICON, Indonet, Iforte, Moratel, etc)
- Maintenance (link migration, device change)
- Manage Routers, Switches
- Controlling Internal network traffic
- Controlling network traffic towards partners and customers
- Setup auto failover for every connection to partners and customers
Network Engineer operation at PT NAP Info Lintas Nusa (Matrix) (2019-03 – 2021-03)
Network operations and engineering role
- Troubleshoot IP Transit, Local Loop, Internet Dedicated, Internet Broadband, etc
- Advertise IP Public and ASN Customer
- Coordination with Upstream Tier 1 (NTT, Telstra, Level 3, Telia, Tata, etc)
- Coordination with peering partner (IIX, OIXP, AMSIX, DECIX, etc)
- Allocate public ip for new customers
- Prepare new customer requirements (Configure Port, Vlan, Bandwitdh, public IP, etc.)
- Maintenance network
Monitoring Specialist at PT NAP Info Lintas Nusa (Matrix) (2018-11 – 2019-03)
Network monitoring and first-level troubleshooting
- Monitor Network Peering, Local Loop, Backbone, Upstream by NMS (Cacti, Observium, Whatsapp Gold, Tejas, OPManager)
- Coordination with third party network (Icon, Lintasarta, Hipernet, MyRepublic, etc)
- Do first level handling for check link Net, Localloop, IP Transit, Matrix Broadband, MCIX, etc
- Assist to escalation to Troubleshoot and Maintenance team
Customer Care at PT NAP Info Lintas Nusa (Matrix) (2018-06 – 2018-11)
Customer support and coordination role
- Support team for coordination to customer until case solved
- Make Reason For Outage if issue already solved
- Coordination with internal team related to customer problems
- Assist escalation procedure to Network Operation Center team
Network control and customer solution at PT. Varnion Technology Semesta (2017-03 – 2017-06)
Network monitoring and customer support
- Monitor Network customer, Local Loop, Backbone, Upstream by NMS (Cacti, The dude)
- Do first level handling for check customer issue
- Assist to escalation to Troubleshoot and Maintenance team
Technical Support Engineer at Qiandra Information Technology (2013-05 – 2017-03)
Technical support and network installation services
- Perform network installation radio
- Perform network installation LAN and WAN
- Network troubleshooting LAN and WAN
- Configuring devices (Mikrotik, Cisco, Juniper, CCTV, access point)
- Performing new installations to customers
- Handle customers
