Muzakkiyah Jauhariyah

Energetic store trainer with several years of experience led trainings and determined training needs for both individuals and teams while maintaining excellent time management skills. Participated in the Worldwide Excellence Summit and Southeast Asia Partner Trainer Camp held by Apple, demonstrating comprehensive knowledge of the customer service industry

Store Trainer, PT MAP Zona Adiperkasa (digimap) Jakarta

• Specially trained by Apple Inc. to be a Partner Trainer
• Acted as a consultant for sales staff, helping them overcome various on-

the-job challenges

• Organized simulations of difficult client cases
• Applied various sales training techniques, such as gamification, case studies, and group activities
• Prepared and submitted weekly and monthly reports

Currently studying Communication at Universitas Terbuka