Naeema Ali

Human Resources professional with experience in HR administration, recruiting coordination, employee relations, payroll support, and workforce planning across retail, hospitality, legal, and financial environments. Skilled in Oracle HRIS, employee lifecycle management, onboarding, and HR reporting. Strong ability to manage high-volume operations, maintain confidential records, and support leadership with data-driven HR support. Seeking HR Coordinator or HR Generalist roles in New York City.

Human Resources Assistant/Administration at Macy's Herald Square (2026-01 – Present)

• Manage employee lifecycle data in Oracle HRIS, ensuring accuracy, confidentiality, and compliance with HR policies
• Coordinate full-cycle recruiting support including job postings, candidate screening, interview scheduling, and offer process tracking
• Track hiring pipelines, staffing requirements, and recruitment timelines to support workforce planning and operational needs
• Assist in onboarding and offboarding processes including new-hire orientation, documentation, and system setup
• Generate HR reports on headcount, turnover, attendance, staffing levels, and workforce trends for management review
• Support payroll processing activities including timekeeping audits, attendance verification, and discrepancy resolution
• Act as first point of contact for employee inquiries regarding benefits, policies, compensation, and HR procedures
• Maintain and update employee records including promotions, transfers, terminations, and status changes
• Ensure compliance with labor laws, internal HR policies, and corporate governance standards
• Provide administrative and operational support to HR leadership in fast-paced, high-volume retail environment

Paralegal at Law Office of Michael E. Piston (2025-01 – 2025-12)

• Managed high-volume client intake and communication with professionalism and confidentiality
• Coordinated legal calendars, appointments, and case deadlines with accuracy and efficiency
• Prepared, organized, and maintained legal documentation and case files
• Supported administrative operations including filing, correspondence, and record management
• Strengthened organizational, documentation, and compliance-related skills transferable to HR operations

Reception/Reservation Supervisor at The Hotel Xenia, Autograph Collection (2024-01 – 2024-12)

• Supervised front desk operations and ensured smooth daily guest service delivery
• Managed staff scheduling, onboarding, and training of new employees
• Handled guest complaints and resolved issues to maintain satisfaction and retention
• Monitored service quality standards in luxury hospitality environment
• Coordinated between departments to ensure operational efficiency and workflow consistency

Guest Experience Supervisor at The Dixon, Tower Bridge (2022-12 – 2023-12)

• Led front office operations and ensured seamless guest check-in and check-out processes
• Trained and supervised team members to improve service performance and efficiency
• Managed guest concerns and escalations with timely and professional resolution
• Coordinated daily operational activities across departments in 193-room hotel to maintain service standards

Senior Receptionist at Residence Inn by Marriott London Kensington (2021-09 – 2022-12)

• Managed reservations, guest communications, and front desk operations
• Handled check-in and check-out processes and maintained accurate booking records
• Responded to guest inquiries and resolved service issues professionally
• Improved organization of files and records by instituting new system that accelerated payments 100%

Administrative Assistant at Lloyds Banking Group (2020-07 – 2021-08)

• Managed scheduling and coordination of appointments for staff
• Maintained records and files using digital management systems
• Developed and implemented organizational processes to enhance office operations
• Improved document retrieval efficiency through enhanced filing systems

Senior Relationship Officer at BRAC Bank Limited (2018-01 – 2020-06)

• Managed client accounts and maintained strong relationships
• Cross-sold banking products to meet and exceed sales targets
• Acquired new clients and expanded portfolio
• Ensured compliance with banking policies

Business Development Officer at Bank Alfalah Limited (2017-01 – 2017-12)

• Acquired new clients and grew banking portfolio
• Built and managed client relationships to drive retention
• Sold banking products and consistently met sales targets
• Developed strategic partnerships to enhance business opportunities

Master of Business and Management – University of Portsmouth

Bachelor of Business Administration in BBA – University of Liberal Arts Bangladesh