Novia Hidayat

Fast learning, hard work, able work under pressure

Call Centre at PT. Esia Bakrie Telecom (2007 – 2007)

Handle complain from customer, activation new number

• Handle complain from customer
• Activation new number

Call Centre at PT. Telkomsel (2010 – 2010)

Handle complain from customer, activation new number

• Handle complain from customer
• Activation new number

Telemarketing Officer at PT. Bank Niaga (2011 – 2011)

Direct marketing is contacting potential customers via telephone to offer products/services, explaining products, answering objections, managing customer data, and achieving sales targets

• Contacting potential customers via telephone
• Offering products/services
• Explaining products
• Answering objections
• Managing customer data
• Achieving sales targets

Staff Admin at PT. Tower Bersama Group (2014 – 2014)

Handle complain from customer, negotiation of tower land lease extension, maintaining relations with land owners

• Handle complain from customer
• Negotiation of tower land lease extension
• Maintaining relations with land owners

Asset Compliance Support Staff at PT. Elabram Systems (2014-05 – 2015-04)

Asset Compliance Support Staff under assignment with PT. TBG

• Asset Compliance Support Staff under assignment with PT. TBG

Purchasing Staff at PT. Biko Group (2019 – 2021)

Handle all the company's goods and services procurement needs, starting from making a list of needs, finding the best suppliers, negotiating prices and terms, making Purchase Orders (PO), tracking deliveries, to ensuring the quality of goods received meets standards, as well as managing documentation and stock

• Making a list of procurement needs
• Finding the best suppliers
• Negotiating prices and terms
• Making Purchase Orders (PO)
• Tracking deliveries
• Ensuring the quality of goods received meets standards
• Managing documentation and stock

Diploma in Komputerisasi Akuntasi – Bina Sarana Informatika Jakarta (2007 – 2007)