Nur Iswandari
Corporate Social Responsibility (CSR)
Sewa orang ini
Kirim tawaran pekerjaan langsung ke kandidat ini
Tentang
Corporate Social Responsibility which means a business activity in which the company is socially responsible to stakeholders and the community as a form of attention in improving welfare and having a positive impact on the environment
Pengalaman
Corporate Social Responsibility (CSR) - United Tractors
(2014-01 - 2015-12)
Corporate Social Responsibility which means a business activity in which the company is socially responsible to stakeholders and the community as a form of attention in improving welfare and having a positive impact on the environment
QME, Trainer, and TI - Mandiri contact center
(2015-01 - 2020-12)
- Monitor, analyze, research and test the progress of the entire existing assessment process
- Monitoring the process to the agent
- Verify agent quality
- Ensure that the information provided has quality and meets company standards
- Make mystery calls
- Make moon and obseb calls
- Doing coaching
- New training agent
- Module updates
- Review of the latest materials and products
QA - Shopee internasional
(2020-01 - 2022-12)
- Assessing the quality of agent especially chat, -Maintance team
- Providing insights
- Falsifying several projects such as data scrubbing, CSAT, Reveal, etc.
Desk call - Bank Neo
(2023-01 - 2025-12)
carrying out billing, reminders, and credit payment education to customers through remote communication media such as phone and WhatsApp
Pendidikan
S1 - Sekolah Tinggi Pembangunan Masyarakat Desa (2014)
