Rakan Ramadhan

A hospitality graduate from a vocational high school with hands-on experience in housekeeping, banquet service, and retail operations. Experienced in maintaining high cleanliness standards, serving guest needs, and supporting hotel operations. A reliable and hardworking team player with strong communication, time management, and service skills. Currently pursuing a Bachelor of Tourism degree while continuing to develop a professional career in the hospitality industry.

Housekeeping Room Attendant - Hotel Movenpick Jakarta City Centre - Jakarta

(2025-01 - 2026-12)

• Cleaned and maintained guest rooms, bathrooms, and corridors
• Changed bed linens, replaced towels, and ensured all room amenities were complete
• Ensured guest satisfaction by providing clean, comfortable, and well-organized rooms
• Followed hotel housekeeping procedures, safety standards, and sanitation guidelines
• Managed daily room assignments efficiently and completed tasks within the required time

Store Crew (Store Boy) - PT. Sumber Alfaria Trijaya Tbk

(2024-01 - 2025-12)

• Assisted in daily store operations including stocking shelves, organizing product displays, and handling inventory
• Provided customer service and supported cashier activities during busy hours
• Maintained store cleanliness and ensured products were properly arranged
• Ensured timely product restocking and accurate product placement
• Developed teamwork, time management, and retail operational skills

Housekeeping (Daily Worker) - Ibis Styles Bogor Raya - Bogor Raya

(2021-01 - 2023-12)

• Prepared guest rooms and ensured all housekeeping standards were met
• Provided service to guests to ensure comfort, safety, and satisfaction
• Maintained room cleanliness and organized housekeeping sections
• Participated in HACCP audits, brand audits, and star rating audits
• Handled guest complaints professionally and ensured smooth shift operations

Banquet Service - Four Seasons Hotel Jakarta - Jakarta

Banquet Service & Restaurant - DoubleTree by Hilton Jakarta - Jakarta

Bachelor - Tourism - Universitas Terbuka (2025-01)

Diploma - Hospitality Major - SMK 1 Bojonggede (2019-01 - 2022-12)