Ratika Subarza

QA Engineer with 5+ years of experience across fintech, insurtech, e-commerce, and F&B; platforms in Indonesia and Malaysia. Specialised in payment systems, API validation, fraud-rule testing, database verification, and end-to-end release quality. Experienced in owning QA processes across Web, Mobile, API, CMS, and database layers in both startup and enterprise environments.

Strong background in exploratory testing, production risk analysis, release coordination, and AI-assisted test case generation workflows. Hands-on exposure to Cypress automation, Rest Assured, SQL validation, and cross-functional Agile delivery.

QA Engineer (Freelance, Embedded) - Hono – Funding Team

(2025-12)

• Served as the sole QA owner within an early-stage startup environment, establishing end-to-end quality processes across Web, Mobile, API, CMS Dashboard, and database systems.
• Designed and maintained comprehensive test plans, test scenarios, and regression coverage aligned with sprint goals, product requirements, and release risk priorities.
• Participated actively in grooming and sprint planning sessions to identify edge cases, clarify business rules, and improve requirement quality before development.
• Built structured AI-assisted QA workflows using Python to accelerate test case generation from PRDs and engineering tickets.
• Developed exploratory and risk-based testing strategies focused on uncovering high-impact defects across critical user flows and concurrent feature releases.
• Produced release readiness reports and communicated quality risks, defect trends, and Go/No-Go recommendations directly to stakeholders.

QA Engineer - Kredivo Group – Payment & Internal Tools

(2022-12 - 2026-02)

• Owned QA validation for high-volume payment systems across Indonesia and Vietnam markets, ensuring transaction integrity and release stability.
• Led API, functional, and database testing for payment integrations, including mixed-payment systems with Krom Bank.
• Validated fraud prevention and automated credit approval logic (Hard Rules & TED Rules) to minimise production risk.
• Tested mission-critical financial features including KYC upgrades, credit limit flows, merchant payment gateways, and voucher systems.
• Facilitated UAT coordination and structured defect triage between product, engineering, and operational teams.
• Logged and analysed 100+ defects using Jira and Scalyr while maintaining full traceability across frontend, backend APIs, and databases.

QA Engineer - The Body Shop Indonesia

(2021-04 - 2022-12)

• Led a two-person QA team and reviewed test plans and regression coverage to maintain release quality consistency.
• Implemented Cypress automation for regression testing, reducing regression cycle time by approximately 30%.
• Conducted exploratory, functional, and end-to-end testing across e-commerce web workflows and release cycles.
• Delivered release risk assessments and quality reports to stakeholders before production deployment.

QA Engineer - Qoala Indonesia

(2020-06 - 2021-04)

• Handled end-to-end QA validation for insurance platforms across Indonesia and Malaysia markets.
• Created structured test plans and test scenarios covering positive, negative, and edge-case validation.
• Executed API, mobile, web, and database testing while ensuring backend/frontend data consistency.
• Participated in sprint grooming and release planning to align QA coverage with business requirements.

QA Engineer - Fore Kopi Indonesia

(2019-07 - 2020-05)

• Performed end-to-end functional and API testing for consumer-facing mobile and web applications.
• Designed comprehensive test coverage based on PRDs and business workflow analysis.
• Coordinated UAT activities and collaborated with product and engineering teams during release cycles.

UAT Tester - Bukalapak

(2018-05 - 2019-04)

• Led UAT validation for pre-production feature releases using Jira Xray.
• Executed post-regression verification and authored release quality reports for the financial division.
• Collaborated with CSA and seller-facing teams to resolve functional issues and usability defects.

Bachelor of Social and Political Sciences - Social and Political Sciences - Parahyangan Catholic University (2010 - 2015) Bandung, Indonesia