Raymond Matheus

Analytical and results-driven Business Analyst with 6+ years of experience in business and system analysis across multiple industries. Skilled in translating business needs into technical solutions, managing UAT, and collaborating with cross-functional teams to optimize processes and deliver efficient systems. Strong communicator with leadership and problem-solving abilities.

Business Analyst at PT. Qualysoft Centre Excellent (2024-07 – Present)

• Analyze user issues, bugs, and workflows about documents in systems.
• Coordinate with developers for issue resolution.
• Fixing simple defects on documents using the template designer
• Prepare test plans, test scenarios, and conduct UAT via Jira.
• Achievement: Reduced document generation error rate through systematic bug tracking and user feedback.

Business & System Analyst Supervisor at PT. BOGA INTI (2023-10 – 2024-07)

• Lead multiple Business Analyst projects, managing timelines and deliverables.
• Conduct user requirement discussions, create mockups, and flow diagrams.
• Oversee UAT processes and ensure complete requirement documentation.
• Achievement: Successfully delivered 5 concurrent system improvement projects ahead of schedule and improved cross-department efficiency

Business Analyst at PT. VISIONET DATA INTERNASIONAL (2022-09 – 2023-10)

• Gather business requirements for Matahari Department Store POS systems.
• Develop and execute QA test plans and UAT sessions.
• Implement customer feedback to improve business processes and system efficiency
• Achievement: Strengthened BRD/FSD documentation quality by standardizing requirement formats and improving stakeholder review workflows

Quality Assurance at PT. MEGA AKSES PERSADA (FiberStar) (2020-08 – 2022-08)

• Analyze system requirements and conduct functional testing.
• Track progress via Microsoft Azure and coordinate with development teams.
• Support UAT and ensure timely project delivery.
• Achievement: Improved test cycle efficiency through optimized functional testing workflows.

Business Analyst at PT. MULTI INTI DIGITAL (2018-07 – 2020-08)

• Conduct requirement gathering and business process analysis.
• Translate business needs into system requirements and project scope.
• Collaborate with stakeholders to align business goals and technical outputs.
• Achievement: Streamlined internal reporting process, reducing manual work

Bachelor in Information Systems – Universitas Advent Indonesia (2014 – 2018)