Risma Andiani

Administrative and Data Entry professional with experience in document management, online administration, and customer service. Skilled in handling large volumes of data, maintaining accurate records, and supporting operational teams. Experienced in Microsoft Office, basic accounting systems, and customer communication. Able to work independently or in a team environment.

Data Trainer / Admin Support at PT Kazee Digital (2023-09 – 2025-01)

• Assisted in preparing training data materials
• Performed data entry and document formatting
• Supported administrative operations for training programs

Admin Data Pajak at PT Trikarya Adhi Komunikasi (2021-02 – 2023-09)

• Input and maintain tax data records into company database
• Verify document accuracy before submission
• Organize and archive financial documents
• Support administrative tasks related to tax documentation

Admin Online & Customer Service at PT Aitana Sukses (2020-10 – 2021-01)

• Managed online customer inquiries and orders through digital platforms
• Processed order data and updated transaction records
• Coordinated with warehouse team for order fulfillment and shipping
• Maintained accurate customer and order databases

Freelance Store Keeper & Admin Online at Femme Outfit (2020-08 – 2020-10)

• Monitored product inventory
• Managed online order data and stock updates
• Assisted with customer service inquiries

Freelance Admin Online & Customer Service at Animous (2019-11 – 2020-02)

• Processed online orders
• Maintained customer database
• Responded to customer inquiries

Administrative Staff at Dinas PUPR Kabupaten Bogor (2017-01 – 2019-12)

• Organized administrative documents for drainage projects
• Prepared reports and document archives
• Supported project administration

Document Controller at PT Huawei Investment (2014-07 – 2014-12)

• Managed document filing and tracking system
• Ensured document version control and organization
• Assisted project administration with document distribution

D3 in Management Informatics – Telkom University (2014-02)