Rizka Hidayah

Analytical HR Professional with 5 years of experience specializing in Payroll, Compensation &

Benefits (C&B), and HR Operations across multinational and local companies. Skilled in optimizing HR processes, strengthening compliance, digitalizing HR systems, and improving employee lifecycle efficiency. Known for delivering structured, data-driven solutions and leading initiatives such as HRIS optimization, documentation, and C&B project implementation. Currently growing toward roles in People Operations, C&B, Talent Management, and HR Business Partnering.

Payroll Supervisor at DHL Supply Chain Indonesia (2025-05 – Present)

Oversee end-to-end compensation execution and manage employee lifecycle data with focus on audit readiness and cross-system consistency. Strengthened HR operational processes and manage vendor invoice processing.

• Oversee end-to-end compensation execution, and developed a standardized framework for employment letters linked to payroll movements, reducing inconsistencies across systems.
• Manage employee lifecycle data (contracts, personal files, and status changes) with a focus on audit readiness and cross-system consistency.
• Strengthened HR operational processes by redesigning the p-file documentation structure, significantly improving data integrity and retrieval efficiency.
• Manage end-to-end vendor invoice processing and ensuring full adherence to payment governance.

HR Supervisor at SECOM Indonesia (2022-07 – 2023-09)

Executed full digitalization of leave management and improved system utilization. Managed performance cycles and ensured adherence to manpower regulations.

• Executed full digitalization of leave management, transitioning from manual paper-based submissions to a fully HRIS-integrated process.
• Improved system utilization and reporting reliability, resulting in faster approval cycles and cleaner workforce data.
• Managed performance cycles and developed early-stage frameworks for succession planning and potential development pathways.
• Ensured adherence to manpower regulations, including foreign worker permits and employer obligations.

HR & Administration Supervisor at Maybank Indonesia Finance (2018-07 – 2020-08)

Oversaw end-to-end compensation and benefits operations, led insurance provider transition, and managed employee lifecycle documentation and performance evaluations.

• Oversaw end-to-end compensation and benefits operations, including payroll data validation and statutory compliance reporting to ensure zero-error processing.
• Led the successful transition to a new corporate insurance provider and ensuring seamless employee communication.
• Managed the successful implementation of MIF's inaugural employee life insurance program, coordinating directly with vendors and internal stakeholders fo governance.
• Coordinate annual performance evaluations, contract renewals, and workforce documentation to align with corporate growth strategies.
• Established a highly confidential, audit-ready employee documentation system and updated multiple HR SOPs to strengthen internal controls and workflow clarity.
• Produced comprehensive monthly HR Analytical reports for internal leadership and external regulatory bodies, ensuring 100% adherence to strict corporate deadlines.

HR Staff at Maybank Indonesia Finance (2017-08 – 2018-06)

Supported core HR operations including health insurance and BPJS claim processing, assisted payroll preparation, and conducted process improvement analyses.

• Supported core HR operations including health insurance and BPJS claim processing while ensuring timely completion of each case.
• Assisted payroll preparation by compiling required employee data, produced regular HR reports in accordance with deadlines.
• Conducted analyses of employee submissions to identify process improvement opportunities.

Bachelor of Science in Statistics – Gadjah Mada University (2016)