Rizki Rachman

Technical Lead and Senior Backend Engineer with 10+ years of experience building scalable backend systems and leading engineering teams. Proven expertise in Identity & Access Management, microservices architecture, secure authorization patterns, and modern backend technologies including Java, Go, and Spring Boot. Adept at driving engineering excellence, mentoring developers, and collaborating cross-functionally to deliver impactful and reliable technical solutions.

Technical Lead at Verint (2023-11 – 2026-03)

• Led development of scalable backend systems while championing engineering excellence across the team.
• Championed modern security frameworks to enhance application integrity and user trust.
• Developed expertise in Identity & Access Management (IAM), focusing on secure authorization patterns for modern applications.
• Fostered cross-team collaboration to ensure effective project management and timely delivery.

Senior Software Engineer at Cashbac (2022-10 – 2023-10)

• Contributed to development and enhancement of cashback services, improving user experience and system performance.
• Analyzed user requirements and implemented tailored solutions to boost customer satisfaction.
• Developed monitoring tools for Java services, ensuring high reliability and performance.
• Explored QRIS implementation to expand payment options for retail partners.

Software Developer at Xendit (2022-06 – 2022-10)

• Developed a loan amortization system and supporting lending workflow modules.
• Collaborated with cross-functional teams to align technical solutions with business objectives.
• Gained domain expertise in the lending industry through close interaction with subject matter experts.

Senior Software Engineer at Cashbac (2021-07 – 2022-06)

• Delivered key features and improvements in cashback services for a loyalty program startup.
• Implemented monitoring tools for Java services to ensure system reliability and performance.
• Integrated SonarQube for code quality improvements and engineering best practices.
• Implemented and standardized distributed tracing using OpenTelemetry across Java services.

Senior Software Engineer at Home Credit Indonesia (2018-06 – 2021-06)

• Led migration of legacy applications to microservices architecture, improving system efficiency.
• Developed automated onboarding application that streamlined the customer lending process.
• Implemented CI/CD pipelines, Redis caching, and RabbitMQ messaging to improve scalability.

Software Engineer at Home Credit Indonesia (2016-09 – 2018-06)

• Supported development of bulk payment systems and virtual account integrations.
• Migrated monolithic Spring MVC applications to Spring Boot microservices.
• Implemented API versioning, Swagger documentation, and design patterns (Builder, Factory).

Application Support at PT. Aprisma Indonesia (2014-09 – 2016-09)

• Developed programs integrated with internet-based banking transaction solutions for Military Bank Vietnam and Mandiri Bank.
• Analyzed user needs and implemented system solutions aligned with business objectives.
• Contributed to a Service-Oriented Architecture (SOA) framework enhancing software integration.

Operator (Freelance) at Forest Interactive Sdn. Bhd (2009-04 – 2010-01)

• Supported and managed SMS programs for local broadcasters in Malaysia and Indonesia.
• Operated backend applications and services for content providers and aggregators.
• Contributed to a 2% increase in profit through effective program management.

Bachelor's Degree in Informatics Engineering – Institut Teknologi Harapan Bangsa (ITHB) (2010 – 2014)

Professional Certification in Network Engineering – Telkom Professional Certification Program (2008 – 2009)