Sabila Salma

Experienced in operational team especially customer service, ecommerce and sales. Proven ability to problem solve, analyze and organizing task. Graduated from IPB University majoring Ecotourism.

Field Education Consultant at Ruangguru 04/2024 - 08/2024

• Visit every school in area of responsibility conduct outreach on effective learning methods using technology-based facilities.

• Responsible for ensuring Ruangguru's effectiveness and efficiency. Sales of products.

• Communicate effectively with parents, students, and the school on a regular basis.

• Responsible to resolve return refund’s cases, claims and mediation to buyer and seller for ensuring a high level of satisfaction

• Work closely with Third-party logistics to handle any shipping issues

• Provide right solutions for customer on Shopee social media

• Engage user on social media for measuring social media engagement

Ecotourism - IPB University (2016-2019)