Safa Aulia Zerlina

Detail-oriented General Affairs Administrator with proven experience in managing operational budgets, vendor coordination, and administrative reporting. Skilled in SAP and Excel, with track record of supporting multi-branch operations across Java–Bali.

Talent

SurabayaMember since 2 April 2026

Document ManagementSAPMicrosoft OfficeGoogle WorkspaceCanvaCommunicationProblem SolvingTeamworkCritical Thinking

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Document ManagementSAPMicrosoft OfficeGoogle WorkspaceCanva

Tentang

Strong-willed General Affairs team, experienced in supporting office and operational activities, document management, and administrative coordination. Comfortable working in structured environments, supporting cross-functional teams, and handling operational data and reporting with accuracy and accountability.

Pengalaman

Telkomsel Java Bali Nusra Area General Affairs Admin at PT Kinarya Alihdaya Mandiri (2023-01 – Present)

General Affairs Administration

Managed operational and financial documents, improving retrieval efficiency by 30%.
Handled monthly utility billing >IDR 50M via SAP with 100% accuracy.
Coordinated 100+ monthly travel requests, ensuring cost-effective vendor arrangements.
Supported executive-level operations with timely reporting and document circulation.

Office Support Branch GraPARI Telkomsel Sidoarjo at PT Graha Sarana Duta (Telkom Property) (2022-09 – 2022-12)

Office Support and Facilities Management

Oversaw branch-level facilities, assets, and vehicle inventory.
Prepared transportation usage reports totaling IDR 20M+, ensuring compliance and accuracy.
Coordinated daily vehicle usage across departments, optimizing scheduling efficiency.

Customer Service Officer at PT Ming Jaya Sejahtera (2022-06 – 2022-08)

Customer Service Support

Handled 50+ customer inquiries daily across multiple communication channels.
Maintained accurate documentation and prioritized tasks in a fast-paced environment.