IT Operation Supervisor at PT Betjik Djojo (2024-08 – Present)
Support and ensure smooth operations for 19 locations and more than 200 users
- Support and make sure operational for 19 locations and more than 200 users running smooth
- Gather and analyze business requirements for system implementations, ensuring alignment with organizational goals
- Participate in strategic IT planning to drive infrastructure improvements in alignment with business objectives
Senior IT Application Analyst at Cognizant (Project at PT Cargill Indonesia) (2019-12 – 2023-12)
Requirements planning and design of IT systems for business applications and ERP
- Requirements planning (stakeholder identification, communication, requirements gathering approach, and techniques)
- Design the feature of IT system (create functional, technical design specifications)
- Support business applications/ERP for receiving material, quality, production and shipment finish product (WAMS), Maximo, WMS, Bonded Zone/Kawasan Berikat
- Experienced in Microsoft SQL Server and Linux
Senior IT Application Analyst at Capgemini (Project at PT Cargill Indonesia) (2017-07 – 2019-11)
Requirements planning and design of IT systems for business applications and ERP
- Requirements planning (stakeholder identification, communication, requirements gathering approach, and techniques)
- Design the feature of IT system (create functional, technical design specifications)
- Support business applications/ERP for receiving raw material, quality, production and shipment (WAMS) and Maximo for plan maintenance
- Experienced in Microsoft SQL Server and Linux
IT Application Support Analyst at PT Cargill Indonesia (2016-02 – 2017-06)
Requirements planning and support for business applications and ERP systems
- Requirements planning (stakeholder identification, communication, requirements gathering approach, and techniques)
- Support business applications/(ERP for receiving raw material, quality, production and shipment (WAMS) and Maximo for plan maintenance
- Experienced in Microsoft SQL Server and Linux
Senior IT Field Service Engineer at PT Cargill Indonesia (2014-04 – 2016-01)
End user technology support and business application maintenance
- Supporting end user technologies, including desktop, server, printers, telephone, CCTV, other devices and potentially network and systems of all types, providing technical support and ensuring the whole company runs smoothly
- Support business applications/ERP for receiving material, quality, production and shipment (WAMS) and Maximo for plan maintenance
IT Infrastructure Support at PT Sorini Agro Asia Corporindo, Tbk. (Cargill Group) (2011-01 – 2014-04)
End user technology support and infrastructure maintenance
- Supporting end user technologies, including desktop, server, printers, telephone, CCTV, other devices and potentially network and systems of all types, providing technical support and ensuring the whole company runs smoothly
