Sambas Hidayat

I'm a sales partner professional at kommo, a leading provider of cloud-based CRM software for all types of industries. With over 7 years of experience in sales, marketing, and customer service, I am passionate about driving sales growth through relationship building and outreach strategies.

Before joining Kommo, I was a sales ops & lead specialist at Desty Indonesia. in my role manage a portfolio of prospects and customers ranging from SMEs to enterprises and demonstrate the value of our products and services. I also identify potential prospects, develop outreach strategies, manage sales databases, compile reports, and collaborate with marketing teams to generate quality leads, as well as analyze campaign performance to drive business growth. I use tools like LinkedIn Sales Navigator, Lusha, Snov.io, Apollo, Instant Data Scraper, Phantombuster, and other CRM tools for identification, A/B testing, and performance metrics.

I have extensive experience and expertise in selling, lead generation, and supporting software solutions that integrate with other programs in each organization's technology stack, such as Omnichannel Sales, Marketplace, Point Of Sale, Accounting, Payment Getaway, Landing Page, WMS , Logistic Aggregator , Agencies and personal online stores can simplify the end-to-end business management process.

I'm proud to be part of a team that empowers businesses to optimize their sales and financial performance

Sales Partner at Kommo - Part-time - work period: [Dec 2023] – [present].

• Identify strategic partnership opportunities to expand sales networks and increase market share.
• Build and maintain long-term relationships with business partners, including negotiating and managing contracts.
• Monitor business partners' performance and provide necessary support to ensure mutual success.
• Provide training and resources to partners to ensure a deep understanding of the company's products and
• services.
• Skill : Business development strategy, contract negotiation, CRM, lead generation, product presentations and training,
• market analysis and opportunity Identification.

• Monitor the day-to-day effectiveness and performance of data entry specialists.
• Develop and implement sales performance improvement strategies based on data analysis and team feedback.
• Identify and manage potential sales leads through multiple channels, including email, phone, and social media.
• Manage sales tools and systems, including CRM, to support sales activities and increase team productivity.
• Develop lead generation strategies to increase the number and quality of sales prospects.
• Data validation from data entry specialist.
• Coordinate lead nurturing activities to ensure leads are nurtured until they are ready to be passed on to the sales
• team.
• Work closely with the marketing team to align lead generation campaigns and strategies.
• Provide regular reports to management on the status and quality of leads as well as the effectiveness of lead
• generation strategies.

• Identifying and gathering potential leads through various Online sources and tools.
• Manage and update customer and prospect databases in the CRM system.
• Contact prospects via email, phone, and social media to schedule meetings or presentations with the sales team.
• Assist the sales team in compiling and sending sales proposals and contract documents.
• Analyze lead and sales data to identify trends and provide regular reports to management.
• Coordinate and support promotional activities and marketing campaigns to attract new prospects.
• Provide administrative support to the sales team, including meeting scheduling and calendar management.
• Ensure customer and prospect information is always updated and accurate in the CRM system.

• Identify and contact potential prospects through various channels, including email, telephone, and social media.
• Conduct market research to identify target companies and relevant decision makers.
• Develop and implement lead generation strategies to increase the number and quality of sales prospects.
• Qualify leads based on business needs, budget, and purchasing power.
• Maintain and update prospect information in the CRM system to ensure accurate and up-to-date data.
• Maintain good relationships with prospects through ongoing communication until they are ready to pass on to the
• sales team.
• Organize and schedule meetings between qualified prospects and the sales team.
• Work closely with the marketing team to align lead generation campaigns and strategies.
• Provide regular reports to management on the status and quality of leads as well as the effectiveness of lead
• generation strategies and sales development strategies.

• Provide high-quality customer service by answering questions and resolving problems related to banking products
• and services. (Hello BCA).
• Provide accurate and up-to-date information about the bank's products and services, as well as relevant policies
• and procedures.
• Handle customer complaints and dissatisfaction in a professional and effective manner, and find satisfactory
• solutions.
• Identify opportunities to sell additional products and services that meet customer needs.

• Contacting potential customers by telephone to introduce and sell banking products and services.
• Identify customer needs and recommend GreatPay banking products, credit cards, loans, and investment
• products.
• Ensure the achievement of monthly and annual sales targets set by management.

• Answer customer questions via chat, email and social media quickly and professionally.
• Identify sales opportunities by approaching potential customers through online marketing campaigns and outreach
• strategies.
• Provide customers with accurate and detailed information about products to help them make informed purchasing
• decisions.
• Manage the customer order process, including payment processing, shipping, and handling returns or exchanges.
• Participate in product training and skills development to increase product knowledge and sales techniques.

• Provide direct medical care to patients.
• Develop and implement individual treatment plans according to the doctor's diagnosis and instructions.
• Accurately records and updates patient medical records, including progress reports and response to treatment.
• Provides emotional and psychological support to patients and their families to help them overcome health
• challenges.

As well as an educational background in healthcare. I have a strong track record of developing effective sales strategies, building strong partnership relationships, and improving sales operational efficiency.