Sean Kerr

Motivated Law undergraduate with practical experience in customer service management, legal work experience, and healthcare. Demonstrates strong ability to handle pressure, adapt quickly to new environments, and take initiative. Active member of Law Society with commercial law knowledge and keen interest in employment law and judicial proceedings.

Customer Service Manager at Ladbrokes (2025-06 – 2025-11)

Oversaw and handled customers' needs in a high-pressure betting environment, managing betting slips within restricted timeframes while maintaining customer relationships and knowing when to restrict betting habits.

• Handled customers' needs including taking betting slips in highly restricted timeframe, calming customers down, and maintaining cordial relationships whilst knowing when to restrict betting habits
• Massively enhanced ability to handle situations of pressure whilst remaining calm
• Opened and closed shop independently and handled thousands of pounds for banking throughout shifts
• Synergised with colleagues to work as one cohesive unit

Shadowing Trainee Solicitor (Work Experience) at Walker Morris (2025-02 – 2025-02)

Gained insight into solicitor practice through hands-on experience. Rapidly developed professional skills including contract drafting and client communication within a single week.

• Gained insight into what it takes to become a solicitor, displaying skillset moulding to perfectly fit any environment
• Went beyond expectations set and provided genuine help to those around, sparked by avid curiosity in day to day solicitor life and will to explore employment law
• Drafted letter to reputable client, amended legitimate employment contract to professional standard and understood how a working day is performed
• Rapid skill development achieved within a week through ability to adapt to surroundings

Domestic Cleaner at York College (2024-01 – 2024-10)

Maintained absolute cleanliness within designated areas while managing demanding time frames and full-time studies concurrently.

• Sterilised and ensured absolute cleanliness within entire designated area, occasionally allocated another's area due to efficiency of work completion
• Analysed seemingly impossible to clean situations and tackled them within strenuous time frame whilst remaining calm
• Worked on studies then immediately began work, making five day work week 9-7 on top of studying at home afterwards
• Taught new employee who had recently moved to UK and spoke limited English with own cleaning tricks and managed to build rapport despite language/culture difference

Assistant Nurse (Work Experience) at Fulford Nursing Home (2022-07 – 2022-07)

Provided compassionate care to patients with dementia, ensuring wellbeing while maintaining safety protocols and creating positive experiences.

• Dealt with heart-breaking cases of dementia with sole purpose of making clients' stay as pleasant as possible, testing ability to make positive situation out of troubling one
• Ensured wellbeing of all patients and clients whilst upholding protocol to ensure they remained safe whilst under supervision
• Despite noticeable age gap, developed key trust with all patients dealt with and catered for each individual need
• Remained positive and sociable, turning significant number of patients' days into a good one to remember

Young Leader at Westhorpe Acre Scouts Troop (2022-03 – 2022-06)

Volunteer leadership role teaching essential skills to scouts and ensuring their safety and entertainment.

• Taught essential skills such as survival techniques and first aid, whilst emphasising importance of honesty and respect towards others
• Developed skills within leadership
• Ensured safety of each child in care and thoroughly entertained all of them independently by creating unique games
• Showed confidence in overseeing groups of students

LLB in Law – University of Manchester (2025-09)

A Levels in Sociology, Law, Economics – York College (2023-09 – 2025-06)

GCSEs in English Literature, Maths, English Language – Millthorpe Secondary School (2018-09 – 2023-06)