Shatryana Mega

Accounting graduate with professional experience in accounting administration, tax administration, customer service, sales administration, cashier operations,social media management, and content creation. Experienced in invoice processing, VAT input, financial documentation, transaction handling, customer support, and operational coordination. Detail-oriented and analytical, with strong communication, problem-solving, teamwork, and administrative skills.

Holds Brevet

Tax AB+C certification and is interested in contributing to an international and remote working environment. Skilled in managing online communication, organizing tasks, scheduling content, proofreading, and supporting daily business operations.

Finance Accounting at PT Dupi Creative Indonesia (2026-01 – 2026-08)

• Prepared and issued invoices for payment transactions, ensuring accurate billing for information and documentation.
• Performed account reconciliation and investigated transaction discrepancies.
• Prepared VAT and tax-related documentation.
• Maintained accurate financial records and ensured proper documentation
• Assisted with monthly closing and financial reporting processes.
• Managed daily accounting and financial transactions.

Cashier Supervisor at PT Karya Sukses Maju Bersama (2023-09 – 2024-09)

• Supervised daily cashier and POS operations to support smooth and accurate transaction processing.
• Managed cashier-related issues, including transaction discrepancies, system issues, and customer complaints.
• Coordinated cashier schedules and attendance to ensure adequate operational coverage.
• Prepared and maintained cashier reconciliation records, including cash overage and shortage reports.
• Coordinated with banks regarding pending or unresolved transactions.
• Liaised with the audit team to resolve transaction discrepancies and cashier-related issues.
• Coordinated with cashiers regarding credit card, debit card, and supplier payment programs.
• Prepared supporting documentation, including receipt notes, purchase records, and product-related transaction notes.
• Coordinated with the HR team regarding cashier contract extensions and workforce administration.
• Operated the cashier/POS system when staff members were unavailable or on break.

Admin Accounting at PT Dayamega Pratama (2023-05 – 2023-08)

• Prepared and issued invoices for payment transactions.
• Verified customer address information and updated records when required.
• Input VAT information into invoices to support accurate tax documentation.
• Maintained accounting and transaction documentation for administrative purposes.

Customer Service at Mombee (2018-03 – 2021-12)

• Responded to customer inquiries and concerns promptly and professionally.
• Assisted customers in understanding products and services and guided them toward suitable solutions.
• Collaborated with team members to improve customer experience and support customer retention.
• Built and maintained positive relationships with customers through responsive and solution-oriented service.
• Handled customer issues while maintaining a professional and customer-focused approach.

Sales Administration at Lasitech Computer (2017-01 – 2018-02)

• Prepared and completed sales reports for management review.
• Monitored sales team performance and supported achievement of sales targets.
• Prepared monthly sales reports and maintained sales-related records.
• Coordinated with the sales team to support target achievement and daily operations.

Content Creator at Freelance

Instagram: (my account)

• Created and scheduled social media content for Instagram platform
• Monitoring social media trends and audience interactions
• Edites basic visual/ video edited with Canva,Capcut,Wink or similar tools
• Developed caption,hashtag,and content ideas to improve audience engagement

Bachelor in Accounting – Universitas Pembangunan Panca Budi (2018-09 – 2022-08)