Sales Support Executive at ADDON SYSTEMS PTE LTD (2023-05 – Present)
- Responsible to prepare documents (SLA) on renewal of licenses, warranties and contract before due
- Assist Sales Manager in processing the quotation, follow for the payment and customer administration tasks
- Submit new/ renewal contract to the system and monitor upcoming contract
- Monitoring of accounts receivables and coordinate with Finance Department to ensure timely invoicing.
- Responsible to manage engineer schedule to do some tasks
- Arrange preventive maintenance schedule for customer
- Manage complain customer and escalate the issue to respective engineer
- Work closely with supplier for price update.
- Supervise adminitration staff
- Monitoring order processing
- Handling price quotation, order confirmation and agreement letter
- Handling and maintain pricing
- Manage Invoicing and E-Faktur to customer, review AR
- Preparing sales weekly and monthly report
- assistance for orders, account statuses, and other problems.
Sales Support Supervisor at PT SINGAPURA FRESHGREEN MAKMUR (2023-02 – 2023-04)
- Supervise administration staff
- Monitoring order processing
- Handling price quotation, order confirmation and agreement letter
- Handling and maintain pricing
- Manage Invoicing and E-Faktur to customer, review AR
- Preparing sales weekly and monthly report
- assistance for orders, account statuses, and other problems.
Senior Sales Support Administration at PT BANGUN BANTALA INDONESIA (2019-10 – 2023-01)
Responsible for the daily functions of the department/office (Administer general sales related documentation through receiving, requesting, labelling, sorting, filing and distributing as is required)
- Contribute to planning, organizing and coordinating assigned programs to accomplish financial and budgetary goals.
- Compiling weekly, monthly and yearly sales reports
- Creating sales forecast
- Distributing sales targets to each sales team
- Registering the company's participation in public and private tenders
- Verifyng documents including customer information and payment details
- Prepare presentations, excel sheets, minutes of the meetings and necessary reports
- Supporting the whole sales team and handle end to end documentation process
- Perform benefit and reimbursement monitoring and support benefit reimbursement administration related to Business Trip & Phone, Meetings, and/or Entertainment.
- Coordinate and work closely with other team (Finance, Business Development, HRD, IT) to execute and monitoring all assigned task.
- To coordinate and follow-up on order processing
- Follow up and prioritization of pricing request
- To assist in preparing marketing and promotional materials such as brochures, mockup sample and pamphlets for the sales division
- Following up price approval for customer offering and circulate within account team
- Managing customer accounts
- Following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems.
Sales Support Executive at PT TRISINAR INDOPRATAMA (2018-02 – 2018-10)
- To coordinate and follow-up on order processing
- Follow up and prioritization of pricing request
- To assist in preparing marketing and promotional materials such as brochures, mockup sample and pamphlets for the sales division
- Following up price approval for customer offering and circulate within account team
- Managing customer accounts
- Following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems.
Product Management at PT TRISINAR INDOPRATAMA (2014-06 – 2018-01)
- Support Contract/ Deal setup Licensee
- Coordinate and work closely with business teams to launch and market the new products
- Contribute to preparation and coordination of product introductions and updates.
- Submit & monitoring design approval to Licensor
- Supporting the sales departement with other administrative tasks.
Sales Representative at PT TRIKOMSEL MULTIMEDIA (2013-04 – 2013-06)
- Achieve assigned activity goals and targets for the territory as agreed with the reporting manager.
- Maintain contact with customers to ensure customer satisfaction
- Maintain records in the reporting systems within the required timescales.
- Maintain an up-to-date sales
