Theresia Lasma

A dedicated, passionate and results-driven bank teller with 3 years of experience with a proven track-record of achieving best Teller at 2024 in Jember area. I have an interest in Administration and Customer Care. Motivated to learn in inputting, tabulating and analyzing data in statistics and operating Microsoft Office.

Defined as highly motivated, communicative, fast learner, strong knowledge in service and operation, well-organized, can work independently or in a team based on goals, and also a hard worker person. A person with strong willingness to learn, results-oriented with the ability to work proactively in a dynamic environment to juggle multiple priorities while collaborating effectively across teams.

Frontliner Teller at Bank Rakyat Indonesia (2023-01 – Present)

• Delivered excellent service as they perform financial transactions for their customers such as check cashing, deposits, withdrawals, transfers, loan payments, cashier's checks, and opening and closing of accounts
• Build awareness of new products and services, and identify customer needs to capitalize on the business referral opportunities

Staff of Documentation, Decoration and Multimedia Division at Brawijaya University (2022-01 – 2022-12)

Student Service Study (KKN) & Intern

• Prepared interesting social media content within 45 days is proven to increase engagement Instagram up to 18%.
• Always updated by reporting live reports and creating relevant content.

Staff of Public Relation at Keluarga Mahasiswa Kristen Katolik FPIK University Of Brawijaya (2022-01 – 2022-12)

• Participated in all series of KMKK FPIK UB events with 4-6 activities every week.
• Covered every event and create a live report and upload on social media to increase engagement Instagram up to 10%.

Head of Consumption Division at SAMTHINGS – HUMANERA MSP University of Brawijaya (2021-01 – 2021-12)

• Managed out all established policies, procedures, and rules.
• Coordinated with the chief executive and treasurer regarding the Draft Budget and the items needed.
• Achieved the event's success by providing consumption to guests and the committee.

Staff of Consumption Division at HIMASUPERINDO (2021-01 – 2021-12)

National Work Consultations

• Found a food service providers that are under a predetermined budget.
• Achieved the success of the event by providing 100++ guests and organizers with food.

Staff of Public Relations Division at FORMASI University of Brawijaya (2021-01 – 2021-12)

Brawijaya English Tournament

• Met the target audience by finding media partners on all social media platforms.
• Achieved the success of the event by maintaining communication with participants and guests.

Staff of Public Relations Division at EM University of Brawijaya (2020-01 – 2020-12)

Euphorians Brawijaya

• Promoted events by finding media partners across all social media platforms.

Bachelor in Fisheries and Marine Sciences – Brawijaya University (2019-01 – 2023-12)