Ummi Kalsum

Petroleum Engineering graduate with a strong interest in HSE, Environmental management, and regulatory compliance. Exposure to the oil and gas industry through internship on-the-Job Training (OJT) program at Chevron Lawe-Lawe.

Certified

Oil & Gas Occupational Health and Safety (HSE) Operator with additional training in Basic First Aid and Basic Firefighting. Experienced as a Customer Service, bringing strong skills in administration, communication, detail oriented, and coordination, strong interest in supporting environmental compliance, risk management, and suistanable operations in this industry.

Teacher at Edelweis Preschool (2024-09 – 2026-05)

• Supervised daily learning activities for 20+ students, maintaining a safe and well-managed classroom.
• Prepared student progress reports using Microsoft Office, maintaining accurate student records.
• Identified classroom safety concerns and took preventive action to reduce potential risks.
• Organized student documents, academic records, and administrative files using a categorized filing system for easier document retrieval.
• Coordinated with parents and teachers to support students' learning and well-being.

Founder and Small Business at GreenYoume Shop (2019-09 – Present)

• Managed a small-scale health and wellness business specializing in herbal products and nutritious food ingredients.
• Offered a variety of natural products, including Butterfly Pea Flower, Moringa leaf powder, Matcha Powder, lemon extract, apple cider vinegar, Tunisian dates, Ajwa dates, Roasted almonds, Chia Seeds, Pumpkin seeds, Sunflower seeds.
• Handled supplier relationships, inventory, and customer engagement to promote a healthy lifestyle.

Customer Service Officer at PT Bank Tabungan Negara (Persero) Tbk (2011 – 2018)

• Assisted 20+ customers daily with account opening, account maintenance, and banking transactions.
• Verified 50+ customer documents each day following the bank's SOP, minimizing incomplete or inaccurate submissions.
• Prepared daiy transaction report using Microsoft Excel for branch administration purpose.
• Consistently achieved positive customer feedback by resolving inquiries accurately and efficiently.
• Reviewed customer documents for completeness and validity before processing, reducing document discrepancies during internal audits.
• Worked closely with the Operations team to resolve customer requests and complete document processing on schedule.

On-the-Job Training (OJT) at Chevron Indonesia (2009 – 2009)

• Completed 120+ hours of On-the-Job Training at Chevron Indonesia, gaining exposure to Oil & Gas Operations and HSE implementation.
• Observed crude oil receiving, storage, and distribution processes, building a practical understanding of terminal operations.
• Participated in workplace safety observations across 5+ operational areas, identifying potential hazards and unsafe conditions.
• Monitored PPE compliance and safe work practices during field activities, reinforcing workplace safety awareness.
• Reviewed HSE procedures and operational documents, developing a solid understanding of safety compliance in oil and gas operations.

Bachelor of Petroleum Engineering in Petroleum Engineering – STT Migas Balikpapan (2006 – 2010)