Vanni Nathasya

Operations, administration, and executive support professional with over 3 years of experience supporting executive management, business operations, client relations, and cross-functional teams within the hospitality industry. Experienced in executive support, office administration, client relationship management, HR coordination, financial administration, documentation, and process improvement. Highly organized, detail-oriented, and proactive, with strong professional communication skills and a proven ability to manage multiple priorities while delivering accurate, efficient operational support.

Sr. Executive Assistant & Office Manager at Guestlist (2025-02 – Present)

• Coordinated day-to-day operations across multiple departments, ensuring seamless communication and timely execution of business initiatives.
• Drafted, reviewed, and maintained contracts, partnership agreements, company policies, SOPs, and HR documentation as part of day-to-day business operations.
• Supported financial administration, including invoice preparation, expense tracking, petty cash management, transaction reconciliation, and financial reporting support.
• Coordinated recruitment, onboarding, employee documentation, and HR administration to support organizational growth.
• Managed executive calendars, meetings, reports, presentations, and follow-up actions to ensure timely execution of key initiatives.
• Liaised with internal teams, vendors, partners, and external stakeholders to coordinate projects and resolve operational issues efficiently.
• Developed and improved administrative workflows and standard operating procedures (SOPs) to enhance operational efficiency and consistency.
• Supported cross-functional initiatives involving operations, HR, finance, partnerships, and business development by coordinating documentation, follow-ups, and administrative requirements.

Executive Assistant at Bali Staff Solutions (2023-06 – 2025-01)

• Served as the primary point of contact for prospective and existing clients throughout the project lifecycle.
• Managed a portfolio of 30+ active clients simultaneously, ensuring timely communication, project coordination, and high-quality customer support.
• Supported business development and sales initiatives by conducting 100+ client consultation meetings within six months, identifying client needs, and presenting tailored solutions.
• Achieved the highest individual closing rate of over 50%, consistently converting qualified leads into successful client engagements.
• Prepared, reviewed, and finalized contracts, proposals, and business documents while ensuring accuracy and compliance.
• Managed invoicing, payment tracking, client follow-ups, and payment reconciliation while coordinating with the finance team.
• Reviewed and quality-checked team-generated documents to maintain consistency and professionalism.

Shadow Teacher at Freelance (2023-01 – 2023-06)

• Coordinated individualized learning support by adapting classroom activities and assisting with daily educational planning.
• Maintained detailed academic and behavioral records while providing regular progress updates to teachers and parents.
• Collaborated with teachers, school staff, and parents to ensure consistent implementation of individualized support plans and foster a structured learning environment.

Psychology Intern (Rotational Program – Education, Therapy & Industrial/Organizational Psychology) at Pradnyagama (2022-01 – 2022-12)

• Assisted in administering psychological assessments, documenting behavioral observations, and maintaining accurate confidential case records.
• Coordinated educational sessions and prepared learning materials to support daily operations across educational and clinical settings.
• Collaborated with multidisciplinary teams while maintaining organized documentation and administrative records to support efficient program delivery.

Bachelor's Degree in Psychology – Udayana University (2023)

Student Exchange Program in Psychology – University of Surabaya (2021)