Senior DevOps Engineer - Linknet - Tangerang, Indonesia (Remote)
(2025-04)
- Researched and integrated innovative AI solutions within existing DevOps environments, enhancing operational intelligence and proactive incident response.
- Automated ticket triaging and escalation by integrating ManageEngine with N8N and Azure Logic Apps, reducing manual effort and response time by 50%.
- Diagnosed and resolved application and infrastructure issues by analyzing error logs from GKE and EKS pods, improving mean time to recovery (MTTR) by 35%.
- Implemented observability and traceability frameworks using Prometheus, Loki, and Grafana (PLG stack), enabling real-time insights and reducing blind spots in system monitoring.
- Led the migration of workloads from Google & Kubernetes Engine (GKE) to Amazon Elastic.
- Led the migration of workloads from Google Kubernetes Engine (GKE) to Amazon Elastic Kubernetes Service (EKS), ensuring zero-downtime transition and improved scalability.
Senior DevOps Engineer - Swift.id - America (Remote)
(2024-06)
- Implemented server configuration management via Ansible, streamlining setup efficiency by 40%. Configured new nodes and security firewalls on GCP to fortify system security, leveraging Terraform for infrastructure as code implementation.
- Configured Grafana and Prometheus with Node Exporter, optimizing system monitoring and dashboards for improved operational visibility.
- Optimized task management processes by integrating Trello with existing tools, improving workflow efficiency by 20%.
- Leveraged Linux systems to enhance node performance, achieving consistent uptime and reliability in deployment operations.
Senior DevOps Engineer - IZeno - Singapore (Remote)
(2022-10 - 2024-05)
- Partnered with key vendors such as F-Secure, Planet 1 World, and BRI to streamline project workflows, enhancing operational efficiency by 20%.
- Led the successful migration and UAT of Jira and Confluence to cloud platforms using JCMA & CCMA, improving system scalability and reliabilityby 30%.
- Delivered expert support and troubleshooting for Jira and Confluence, resolving 95% of issues within 24 hours to maintain uninterrupted serviceand high user satisfaction.
- Configured and managed Jira user roles and permission schemes for Planet 1 World, ensuring secure and organized access to project resources forover 200 users.
- Spearheaded the migration and UAT of Bitbucket and Bamboo to a data center at BRI, enhancing system performance and operational continuityby 25%.
- Provided technical assistance in diagnosing and resolving Bamboo and Bitbucket issues, ensuring optimal performance and user satisfaction witha 98% resolution rate.
Mid-Senior DevOps Engineer - PT. Sharing Vision Indonesia - Jakarta, Indonesia (Remote)
(2021-02 - 2022-06)
- Enhanced deployment processes by implementing CI/CD automation tools, reducing deployment times by 40% and increasing reliability by 35%.
- Managed and resolved issues for MariaDB (Galera Cluster), PostgreSQL (Patroni Cluster), ELK Cluster, Kubernetes Cluster (Flannel Network), andOpenstack, ensuring 99.9% system uptime.
- Developed and documented SOPs for monitoring and deployment processes, providing clear and concise guidelines that improved team efficiencyby 25%.
Junior DevOps Engineer - ITTOMEY Group - Jakarta, Indonesia (Remote)
(2019-09 - 2020-12)
- Oversaw the ELK stack for comprehensive log analysis and monitoring, improving system insights and operational efficiency by 30%.
- Built and deployed NodeJS-based automation reporting bots, enhancing data accuracy and consistency while cutting down manual reportgeneration time by 60%, leading to a monthly time savings of 45 hours.
- Engaged actively in DevOps initiatives, contributing to process improvements and the seamless integration of development and operations,reducing process bottlenecks by 20%.
- Guaranteed timely task completion in strict compliance with SLAs, maintaining a 98% on-time delivery rate.
