Yohannes Ricardo

I am a customer service management and content moderation specialist with high motivation. I am experienced with digital native and a champion of social media tools and technologies, customer service management, corporate, and managing team

Bank Neo Commerce | PT Dika - Team Leader CS (Dec 2023 – Present)

PT Concentrix Indonesia | Team Leader Operations (Nov 2021 – Jun 2023)

PT Concentrix Indonesia | Sr. SME - Content Moderation (July 2019 – Nov 2021)

PT Vads | Customer Experienced Management - XL Axiata (Dec 2017 - July 2019)

Politeknik Negeri Jakarta Diploma Degree in Accounting - Completed in 2014