Aline Sopran
EU Citizen | Full-time Availability
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About
Customer-focused and detail-oriented professional with diverse experience in hospitality, customer service, and administrative support. Adept at managing front desk operations, handling high volumes of clients, and ensuring a welcoming and organized environment. Furthermore, I am organized, friendly, enthusiastic, honest, capable of working under pressure and always ready to learn new things fast. Seeking a position that demands a high-quality service.
Experience
Barista / Catering Assistant at Sodexo (2025-09 – Present)
- Prepare and serve barista-style beverages with proper milk steaming and temperature control.
- Operate automatic coffee machines ensuring consistency and quality.
- Provide fast and friendly customer service.
- Handle POS system transactions (cash and card).
- Prepare sandwiches, light meals, and other food items.
- Monitor food and beverage temperatures according to hygiene standards.
- Maintain cleanliness and organization of the service area.
Barista / Customer Service Assistant at Ladurée (2024-01 – 2025-08)
- Welcoming customers and directing them to their seats.
- Providing high-quality service in a busy café environment.
- Preparing beverages and serving food efficiently and accurately.
- Making sure the saloon remained organized and pleasant at all stages.
- Operating tills, handling cash/card payments.
Food & Beverage Assistant at Ann's Ice Cream Parlour & Coffee Shop (2023-01 – 2023-12)
- Welcoming customers and taking their orders.
- Preparing coffee and ice cream and serving in a friendly and timely manner.
- Collecting dishes and setting up tables.
- Making sure the saloon remained organized and pleasant at all stages.
- Operating tills, handling cash/card payments.
General Operative at Cagney Contract Cleaning (2021-01 – 2022-12)
- Performing a variety of cleaning activities.
- Maintaining high attention to detail.
Receptionist at Barbarus Beauty (2020-01 – 2021-12)
- Welcoming clients and managing front desk operations in a beauty salon.
- Answering phone calls, emails, and WhatsApp inquiries.
- Scheduling appointments and managing bookings.
- Delivering accurate information and solutions in a friendly, professional manner.
Education
General English – ISI Language School (2021-01 – 2023-12)
Professional Certificate in Office Administration – Uninter (2020-01 – 2021-12)
